Service Support Representative
2 weeks ago
Customer Service Representative
Position Overview:
Myrgv is seeking dedicated individuals for the role of Customer Service Representative. This part-time position offers a flexible schedule and the opportunity to engage with clients effectively.
About Us:
Myrgv provides essential services to our clients, ensuring their needs are met with professionalism and care. Our team plays a vital role in assisting customers daily.
What We Offer:
- Comprehensive training program to ensure your success, even if you lack prior experience.
- Flexible part-time work hours to accommodate your lifestyle.
- A supportive team environment with exceptional leadership.
Key Responsibilities:
As a Customer Service Representative, you will:
- Handle inbound calls from customers, addressing inquiries related to billing, payments, and subscription services.
- Utilize our training resources to effectively resolve client issues and enhance service quality.
- Develop strong communication and interpersonal skills to deliver outstanding customer service consistently.
Essential Duties:
- Respond promptly to customer inquiries and feedback.
- Maintain confidentiality and professionalism in all interactions.
- Listen actively and provide clear, persuasive responses.
- Document customer interactions accurately and thoroughly.
- Strive for continuous improvement in service quality and productivity.
Qualifications:
Applicants should possess:
- A high school diploma or GED.
- The ability to pass a criminal background check.
- Basic computer skills and data entry proficiency.
Join our team at Myrgv and contribute to a positive customer experience
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