Service Support Representative

2 weeks ago


McAllen, Texas, United States Myrgv Full time

Customer Service Representative

Position Overview:

Myrgv is seeking dedicated individuals for the role of Customer Service Representative. This part-time position offers a flexible schedule and the opportunity to engage with clients effectively.

About Us:

Myrgv provides essential services to our clients, ensuring their needs are met with professionalism and care. Our team plays a vital role in assisting customers daily.

What We Offer:

  • Comprehensive training program to ensure your success, even if you lack prior experience.
  • Flexible part-time work hours to accommodate your lifestyle.
  • A supportive team environment with exceptional leadership.

Key Responsibilities:

As a Customer Service Representative, you will:

  • Handle inbound calls from customers, addressing inquiries related to billing, payments, and subscription services.
  • Utilize our training resources to effectively resolve client issues and enhance service quality.
  • Develop strong communication and interpersonal skills to deliver outstanding customer service consistently.

Essential Duties:

  • Respond promptly to customer inquiries and feedback.
  • Maintain confidentiality and professionalism in all interactions.
  • Listen actively and provide clear, persuasive responses.
  • Document customer interactions accurately and thoroughly.
  • Strive for continuous improvement in service quality and productivity.

Qualifications:

Applicants should possess:

  • A high school diploma or GED.
  • The ability to pass a criminal background check.
  • Basic computer skills and data entry proficiency.

Join our team at Myrgv and contribute to a positive customer experience



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