Customer Service Ambassador

4 weeks ago


West Palm Beach, Florida, United States David's Bridal Full time
Customer Service Representative

At David's Bridal, we're looking for a talented Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their wedding day dreams come true.

Key Responsibilities:
  • Provide personalized service to customers, ensuring their needs are met and exceeded.
  • Manage customer interactions, resolving issues and concerns in a professional and empathetic manner.
  • Collaborate with the sales team to ensure seamless customer experiences.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
  • Participate in ongoing training and development to enhance customer service skills and knowledge.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of retail experience in an apparel or service environment preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and proficiency in Microsoft Office.
What We Offer:
  • Competitive hourly pay rate.
  • Team bonus and rewards program.
  • Opportunities for career growth and development.
  • Discounts on merchandise and services.
  • Comprehensive benefits package, including medical, dental, and vision coverage.


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