Customer Service Coordinator
4 weeks ago
The Moulton Accounting Service Representative plays a key role in providing transportation services, inventory control, bookkeeping, and customer service for the Moulton Scrap Yard location.
Responsibilities- Shipment Administration: Coordinate and ensure timely and accurate transportation and documentation to/from counterparties as indicated on the contractual agreement.
- Proactively arrange and manage carriers to ensure timely pickup and delivery.
- Meet with production to determine shipment releases.
- Schedule loads with production and transportation vendors, including communicating reschedule as needed.
- Create and record shipment details/documents.
- Dispatch shipments to carriers per customer requirements.
- Initiate and coordinate pre-shipment inspection (PSI).
- Invoice COD customers for Moulton.
- Manage regulations with all CCIC containers and documentation.
- Inventory Administration: Ensure accurate inventory transactions involving RW piles, receiver material, and finished goods to allow accurate physical inventories and cost of goods sold.
- Record all receiver material into finished goods.
- Create finish goods from correct RW piles as required.
- Apply appropriate finish goods (cost of goods sold) to proper shipment.
- Manage inventory corrections/returns/conversions.
- Administration: Ensure proper operation/management of the following:
- Provide timely and appropriate customer service to all internal and external customers.
- Purchasing of various warehouse and office supplies.
- Scrap Dragon purchasing program for RW.
- Misc Accounts Payable checking, coding and copying.
- Petty Cash.
- Invoicing for yard sales.
- Proper check deposits for payments from COD customers.
- ADP entry for Moulton.
- RW transactions including entry, check signing & customer interaction.
- Manage day-to-day office responsibilities.
- All other duties as assigned.
- Education: Required: High School Diploma. Associates Degree preferred, but not required.
- Experience: 1 year of professional work experience. Transportation experience desired. Inventory control experience desired.
- Other required Knowledge, skills, and abilities: Must be detailed oriented and able to multi-task. Microsoft Suite. Must have organizational and time management skills. Strong customer service/interpersonal skills. Exemplify core values.
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