Customer Service Coordinator

4 weeks ago


Hamden, Connecticut, United States Metal Exchange Corporation Full time
Job Summary

The Moulton Accounting Service Representative plays a key role in providing transportation services, inventory control, bookkeeping, and customer service for the Moulton Scrap Yard location.

Responsibilities
  • Shipment Administration: Coordinate and ensure timely and accurate transportation and documentation to/from counterparties as indicated on the contractual agreement.
  • Proactively arrange and manage carriers to ensure timely pickup and delivery.
  • Meet with production to determine shipment releases.
  • Schedule loads with production and transportation vendors, including communicating reschedule as needed.
  • Create and record shipment details/documents.
  • Dispatch shipments to carriers per customer requirements.
  • Initiate and coordinate pre-shipment inspection (PSI).
  • Invoice COD customers for Moulton.
  • Manage regulations with all CCIC containers and documentation.
  • Inventory Administration: Ensure accurate inventory transactions involving RW piles, receiver material, and finished goods to allow accurate physical inventories and cost of goods sold.
  • Record all receiver material into finished goods.
  • Create finish goods from correct RW piles as required.
  • Apply appropriate finish goods (cost of goods sold) to proper shipment.
  • Manage inventory corrections/returns/conversions.
  • Administration: Ensure proper operation/management of the following:
  • Provide timely and appropriate customer service to all internal and external customers.
  • Purchasing of various warehouse and office supplies.
  • Scrap Dragon purchasing program for RW.
  • Misc Accounts Payable checking, coding and copying.
  • Petty Cash.
  • Invoicing for yard sales.
  • Proper check deposits for payments from COD customers.
  • ADP entry for Moulton.
  • RW transactions including entry, check signing & customer interaction.
  • Manage day-to-day office responsibilities.
  • All other duties as assigned.
Qualifications
  • Education: Required: High School Diploma. Associates Degree preferred, but not required.
  • Experience: 1 year of professional work experience. Transportation experience desired. Inventory control experience desired.
  • Other required Knowledge, skills, and abilities: Must be detailed oriented and able to multi-task. Microsoft Suite. Must have organizational and time management skills. Strong customer service/interpersonal skills. Exemplify core values.


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