Sales Representative

4 weeks ago

Detroit, Michigan, United States Midcontinent Communications Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Representative to join our team at Midcontinent Communications. As a Sales Representative, you will be responsible for driving residential sales opportunities through door-to-door sales efforts and networking within the community.

Key Responsibilities
  • Work targeted sales campaigns through door-to-door efforts and networking within the community to drive results.
  • Identify individual customer's current and potential product needs and make recommendations.
  • Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone, and other services.
  • Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions.
  • Maintain and update turf management plan without assistance, able to work independently.
  • Build and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community.
  • Apply a positive customer service attitude in interactions with all customers and establish positive rapport.
  • Meet or exceed defined sales goals (weekly, monthly, yearly, etc.).
  • Follow up with customers in a timely manner, if necessary.
  • Be patient and understanding in all customer interactions.
  • Dress in a professional manner to positively represent Midco's image throughout the community.
  • Clearly explain and demonstrate equipment connectivity and functionality.
  • Travel to new and growing markets for sales campaigns.
  • Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
  • Maintain regular attendance as required by your position.
  • Follow and serve as a role model in displaying Midco's Core Values and Leadership Success Drivers.
  • Adhere to Midco's privacy guidelines to ensure each customer's privacy.
Requirements
  • High school diploma or GED required. Some college preferred.
  • Sales or related experience preferred, but not required.
  • Possess knowledge of Microsoft Office Suite and the Internet.
Work Environment and Physical Demands
  • Team members may be required to frequently reach, lift and/or carry loads of approximately 15lbs., such as laptop, literature, and office essentials.
  • In-person visits to customers' residences are frequent in the performance of this job. Specific abilities required include accessing a customer's home by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
  • The noise level in the work environment is moderate.
  • Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
  • Employees may be required to be on feet walking up to or exceed 40 hours per week.

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