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Restaurant Operations Manager

2 months ago

Alexandria, Virginia, United States Five Guys Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Manager to join our team at Five Guys. As an Assistant Manager, you will be responsible for leading a team of employees and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities:

  • Lead a team of employees to achieve sales and customer satisfaction goals
  • Manage inventory, labor costs, and other operational aspects of the restaurant
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the General Manager to achieve business objectives
  • Provide excellent customer service and resolve customer complaints in a professional manner

Requirements:

  • 1+ years of leadership experience in the restaurant industry
  • Proven track record of success in leading a team and achieving sales and customer satisfaction goals
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment
  • Comprehensive training and development programs

About Five Guys:

Five Guys is a fast-growing restaurant chain that is committed to serving high-quality food and providing excellent customer service. We are a family-owned business that values our employees and strives to create a positive and supportive work environment.