Customer Service Representative

2 weeks ago


San Fernando, California, United States El Pollo Loco Full time

Job Summary
As a valued member of our El Pollo Loco team, you will provide exceptional customer service and ensure seamless order processing. Key responsibilities include greeting customers, processing orders accurately, applying suggestive selling techniques to enhance the customer experience, welcoming feedback, and maintaining a clean and well-stocked environment.

About Us
El Pollo Loco is a fast-food restaurant chain committed to serving high-quality food with a focus on customer satisfaction. Our team members are the backbone of our operations, ensuring that every guest has an exceptional dining experience.

Responsibilities
We offer a competitive salary range of $15-$20 per hour based on location and experience. Additional benefits include flexible scheduling, opportunities for advancement, and a dynamic work environment. If you're a friendly, energetic individual who enjoys working in a fast-paced environment, we encourage you to apply.

Requirements
To be successful in this role, you should possess excellent communication skills, a positive attitude, and the ability to multitask efficiently. As a representative of El Pollo Loco, you will embody our core values of quality, cleanliness, and customer satisfaction.

Working Conditions
This position involves standing for long periods, lifting up to 25 pounds, and frequent interaction with customers and team members. A safe and respectful work environment is maintained at all times.



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