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Customer Service Representative
2 months ago
TravelCenters of America is a leading provider of travel centers and services to professional truck drivers and motorists. With a network of locations across the country, we offer a convenient, one-stop shopping experience to our customers.
Job SummaryWe are seeking a Customer Service Representative to join our quick service restaurant team. As a key member of our team, you will be responsible for providing friendly, accurate, and efficient service to our guests, ensuring that we return every traveler to the road better than they came.
Responsibilities- Provide exceptional customer service, ensuring that every guest has a positive experience
- Serve food and beverages in a timely and efficient manner
- Process transactions accurately and efficiently using a point-of-sale (POS) system
- Prioritize tasks to meet the needs of the kitchen and dining guests
- Maintain a clean and safe restaurant environment
- Follow proper safety procedures when handling and preparing food
- Establish strong communication and rapport with leaders and coworkers
- Perform other job-related duties as assigned
- Dedicated individual with a passion for providing excellent customer service
- Basic computer/POS knowledge preferred
- Previous food service experience a plus
- Good verbal communication skills
- Ability to work flexible hours, including nights, weekends, and holidays
- Medical, dental, vision, and life insurance
- 401(k) with a company match
- Vacation and paid holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food, and fuel
- Opportunity for growth and advancement
TravelCenters of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment where everyone feels valued and respected.
