DFA Service Representative
5 days ago
The DFA Service Representative is a key role in the Department of Finance and Administration, responsible for examining evidentiary records, contracts, tax returns, and child support case management activities. This position requires strong analytical and communication skills, as well as the ability to provide technical assistance to taxpayers and child support customers.
Key Responsibilities- Examine evidentiary records to verify accuracy and compliance with laws and regulations
- Compute taxes, penalties, interest, or refunds due and prepare forms to bill or refund taxpayers
- Interview custodial and non-custodial parents and contacts employers, neighbors, and landlords to obtain information to document evidence of paternity or financial resources
- Provide technical assistance to custodial and/or non-custodial parents with payment processing or related case problems
- Research files for information to prepare reports, amend tax returns, and prepare history and evidentiary records for field auditors
The formal education equivalent of a high school diploma is required. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the Qualifications Review Committee.
Work EnvironmentThis position is governed by state and federal laws and agency/institution policy. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
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DFA Service Representative
3 weeks ago
Little Rock, Arkansas, United States Arkansas Government Job Full timeJob SummaryThe Arkansas Government Job is seeking a highly skilled DFA Service Representative to join our team. As a DFA Service Representative, you will play a critical role in ensuring compliance with tax laws and regulations.Key ResponsibilitiesExamine evidentiary records, including tax returns, contracts, and child support case management activities, to...
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DFA Service Representative
2 weeks ago
Little Rock, Arkansas, United States Arkansas Government Job Full timeJob SummaryThe Arkansas Government Job is seeking a highly skilled DFA Service Representative to join our team. As a DFA Service Representative, you will be responsible for examining evidentiary records, contracts, tax returns, and child support case management activities. You will also compute penalties and refunds, and collect fees, child support payments,...
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DFA Customer Service Specialist
3 weeks ago
Little Rock, Arkansas, United States Arkansas Department of Health Full timePosition OverviewThe DFA Customer Service Specialist plays a crucial role in ensuring compliance with state and federal regulations while providing exceptional service to Arkansas citizens. This position involves meticulous examination of records and documentation related to tax, licensing, and child support.Key ResponsibilitiesReview and verify evidentiary...
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DFA Customer Service Specialist
3 weeks ago
Little Rock, Arkansas, United States Arkansas Department of Health Full timePosition OverviewThe DFA Customer Service Specialist plays a crucial role in the Department of Finance and Administration by ensuring that citizens receive accurate and timely assistance regarding tax and child support matters.Key ResponsibilitiesReview and analyze evidentiary documents, tax returns, and applications to ensure compliance with applicable laws...
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Customer Service Representative
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Little Rock, Arkansas, United States Arkansas Department of Health Full timePosition OverviewThe DFA Customer Service Specialist plays a vital role in ensuring compliance with state and federal regulations while providing exceptional service to the public. This position involves a variety of responsibilities related to tax, licensing, and child support services.Key ResponsibilitiesReview and analyze evidentiary documents, including...
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Tax Compliance Representative
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Little Rock, Arkansas, United States Arkansas Department of Health Full timePosition OverviewThe DFA Customer Service Agent plays a crucial role in assisting the public with various inquiries related to tax, licensing, and child support services. This position is integral to ensuring compliance with state regulations and providing exceptional service to Arkansas citizens.Key ResponsibilitiesReview and analyze evidentiary documents,...
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Service Representative
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Customer Service Representative
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Customer Service Representative
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Statewide Program Specialist
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Customer Service Representative
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Customer Service Representative
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Member Service Representative
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Little Rock, Arkansas, United States Hope Credit Union Full timeJob SummaryThe Member Service Representative plays a vital role in providing exceptional service to HOPE's members. This individual will be responsible for managing member accounts, resolving issues, and ensuring a positive experience. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work...
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Customer Service Representative
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Customer Service Representative
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Little Rock, Arkansas, United States U-Haul Full timeU-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with customers and providing excellent service? If so, consider becoming a U-Haul Customer Care Representative.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as...
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Customer Service Representative
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