Bilingual Case Manager
1 week ago
This position provides direct case management services to clients at risk of becoming homeless. The Case Manager will provide advocacy, information and referral, crisis intervention services, and short-term case management to support clients in achieving housing stability.
Key Responsibilities:
Conduct thorough needs assessments and develop service plans to address identified concrete needs.
Provide crisis intervention to individuals and families facing a housing crisis.
Assist clients in applying for and receiving public and private benefits.
Maintain current and accurate documentation of services provided to clients.
Conduct outreach and develop good communication with other programs and departments within the organization.
Requirements:
Bachelor's degree or at least two years' experience in the social services field. Bilingual, English/Spanish, a plus. Excellent interpersonal skills, knowledge of social service delivery systems, and knowledge of City resources. Good organizational, time-management and communication skills. Ability to work well independently as well as part of a team.
Working Conditions:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To conduct home visits and outreach within NYC at least 50% of the time, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions. Ability to work with the public. Ability to position boxes/items at different levels that weigh up to 25 lbs. Remain stationary at a workstation and use a computer at least 50% of the time. Potential to carry a laptop to offsite work locations.
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