Customer Service Representative

2 weeks ago

Houston, Texas, United States C2 Imaging Full time

Unlock your potential with C2 Imaging in Houston, TX as a Customer Service Representative. This exciting opportunity involves working directly with clients to provide comprehensive graphic solutions to Fortune 500 companies.

We offer the ideal candidate a chance to grow and evolve their careers in a fun, fast-paced, and dynamic environment. Our international network of companies allows members of our team to build relationships with and provide marketing and printing solutions to some of the largest and most recognized brands in the world.

C2 Imaging is part of the Vomela family of companies and is one of the largest and fastest-growing marketing specialty companies in North America. With over 20 locations and more than 1,300 employees, Vomela utilizes the latest in technology to manage, produce, and distribute corporate marketing programs and collateral, retail in-store signage (POS/POP), store decor, tradeshow and event programs, and transportation and fleet graphics.

Responsibilities:

Work directly with clients, account executives, and production staff in a fast-paced, creative environment

Oversee multiple projects for high-profile customers from start to finish

Act as the primary point of contact for multiple clients

Assist clients and internal staff to identify workable production solutions for challenging projects

Communicate and coordinate with other service locations nationally as well as subcontractors, vendors, and installers to ensure a quality product within time restrictions

Requirements:

Project management or customer service experience required. Experience in the print and graphics industry or promotional marketing business a plus

Excellent organizational skills and the ability to manage multiple tasks in a high-pressure environment

Flexible and adaptable to short deadlines and able to prioritize quickly

Great communication skills—verbal and written

Ability to establish and build business relationships with internal and external contacts

High energy, positive, and upbeat personality with a passion for providing outstanding customer service

Benefits:

Comprehensive benefit package including a 401k

A financially stable, employee-focused environment that serves as the foundation for a successful, long-term career

We are an Equal Opportunity Employer.

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