Credit Resolution Specialist
1 week ago
We are seeking a highly skilled Credit Resolution Specialist to join our team at Ochsner Health. As a key member of our revenue cycle team, you will be responsible for ensuring the financial security of patient accounts, including functions associated with credit balances on accounts.
Responsibilities- Utilize expected reimbursement calculations to determine if refunds are due to insurance companies.
- Correct proration and adjustment errors, and trend errors to recommend how to prevent future errors.
- Refund process must be followed explicitly to ensure timely and accurate transfer of money.
- High school diploma or equivalent required.
- 2 years' experience in customer service, healthcare, or leadership, or 1 year of internal company experience with demonstrated success in a relevant area.
- Preferred: Hospital and/or clinic revenue cycle experience, decision-making, problem-solving, analytical, and quality management skills.
- Computer skills and dexterity required for data entry and retrieval of patient information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally.
- Proficient with Windows-style applications, various software packages specific to the role, and keyboard.
- Strong interpersonal skills.
- Ability to perform effectively under conditions of fluctuating workload.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
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Supervisor - Credit Resolution Specialist
6 days ago
New Orleans, LA , USA, United States Ochsner Health Full timeJob SummaryWe are seeking a highly skilled and experienced Supervisor to join our Credit Resolution team at Ochsner Health. As a Supervisor, you will be responsible for overseeing the supervision of staff performing patient registration tasks, including functions associated with creating/activating accounts, registering accounts, collecting patient...
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Administrative Assistant
7 days ago
New Orleans, Louisiana, United States LCMC Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Credit Resolution Administrative Assistant to join our team at LCMC Health. As a key member of our administrative staff, you will provide critical support to our credit resolution team, ensuring seamless operations and exceptional customer service.Key ResponsibilitiesProvide administrative...
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Supervisor - Credit Resolution
6 days ago
New Orleans, Louisiana, United States Ochsner Health Full timeJob SummaryWe are seeking a highly skilled and experienced Supervisor - Credit Resolution to join our team at Ochsner Health. As a key member of our patient registration team, you will be responsible for supervising and training staff, managing department metrics, and ensuring a consistent representation of our organization in a professional manner.Key...
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Supervisor - Credit Resolution Specialist
3 weeks ago
New Orleans, Louisiana, United States Ochsner Health Full timeJob SummaryWe are seeking a highly skilled and experienced Supervisor to join our team at Ochsner Health. As a key member of our Patient Registration department, you will be responsible for supervising and developing staff, managing department metrics, and ensuring exceptional patient satisfaction.Key ResponsibilitiesSupervise and train department staff to...
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