Rap Team Leader

4 days ago


New York, New York, United States City of New York Full time
Rap Team Leader Job Description

The City of New York is seeking a highly skilled and experienced Rap Team Leader to join our Homelessness Prevention Administration team. As a key member of our team, you will be responsible for overseeing the Rental Assistance Program (RAP) and ensuring the timely and efficient execution of rental assistance subsidy programs.

Key Responsibilities:
  • Approve eligibility for tenant or landlord for Rental Assistance Unit Subsidy Programs
  • Approve check requests for brokers and landlord payments for Rental Assistance Subsidy Programs
  • Troubleshoot issues made by tenants, landlord, lawyer, advocate, legal aid via a review conference to achieve resolutions
  • Address requests for information and services from Rental Assistance Program landlords, tenants, and community advocates
  • Supervise JOS workers who interview applicants and assess eligibility for immediate rent / public assistance
  • Prepare daily and weekly statistical reports on work performed as well as monthly audits
  • Assist with case consultation on individual cases and guidance on difficult cases in the case planning process as necessary
Requirements:
  • A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting
  • Providing client services, employment planning or counseling services, or other economic opportunity programming

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders, including tenants, landlords, and community advocates. If you are a motivated and detail-oriented professional with a passion for social services, we encourage you to apply for this exciting opportunity.


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