Customer Service Representative Nights and Weekends

4 days ago


The Villages, Florida, United States Golden Corral Full time
Nights and Weekends Position

We are seeking energetic and friendly individuals to work as Cashiers and Hosts at Golden Corral of The Villages. The interactions with our guests and the impressions formed during their entry and exit moments are crucial in determining whether they will return.

Key Responsibilities:

Guest Service:
• Greet guests as they enter the restaurant and offer a sincere invitation to return as they leave.
• Offer assistance to guests who may need help.
• Process GC On the Go To-Go orders.
• Be friendly and courteous on the phone.
• Handle payments accurately.
• Know and follow position responsibilities as they relate to just-in-time delivery.
• Have a full knowledge of menu and prices.

Cleanliness:
• Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
• Help ensure the buffet is set up properly and labels are correct.
• Clean all buffets and surrounding areas.
• Follow local health department laws.
• Perform duty roster and ensure cleanliness, service, and quality standards are met.

Operational Excellence:
• Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
• Ensure drawer balances with daily paperwork.

Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.

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