Field Service Technician

3 days ago

Portsmouth, Virginia, United States Hiab Full time

About the Role

We are seeking a skilled Field Service Technician to join our team at Hiab. As a Field Service Technician, you will be responsible for performing service, maintenance, and repairs on our equipment at external or Hiab locations.

Key Responsibilities

  • Perform service, maintenance, and repairs on equipment in accordance with Manager's instructions.
  • Contribute to productive customer relationships and follow Best Practice in all administrative and technical activities.
  • Stay up to date with technical developments and follow technical courses when instructed by District Service Manager.
  • Manage customer relationships and respond to customer inquiries in a timely and professional manner.
  • Ensure compliance with safety rules, working practices, and environmental requirements.
  • Operate assigned service vehicle in compliance with Hiab driving policy and relevant state/federal regulations.
  • Keep assigned service vehicle maintained to manufacturer standards with support from fleet management company.
  • Respect and protect Hiab and third-party property, tools, vehicles, facilities, equipment, and business activities.

Requirements

  • Ability to obtain and maintain a 1-year DOT Medical Card.
  • Mobile, adaptable, and able to work in variable physical site conditions without direct supervision.
  • Qualification from higher vocational school in at least one of the following: mechanical engineering, hydraulics, electrics, and electronics or equivalent due to experience.
  • Working technical knowledge related to all HIAB product lines.
  • Working knowledge of diesel engines and hydraulic drive systems.
  • Fluent in local language and working knowledge of English, spoken and written.
  • Operators licenses for all equipment used in line with local requirements.
  • Maintain records in compliance with terms and conditions of agreements.
  • Know, understand, and comply with Hiab USA, Inc. Operating and Technical Procedures and Workplace Instructions.
  • Understand, monitor, and comply with all Safety and Environmental requirements.

What We Offer

  • $3000 SIGN ON Bonus.
  • Employees First way of life: all of us should experience Easiness, Empowerment, and Excellence every day at work.
  • Comprehensive benefit package including health, vision, dental, voluntary life/disability insurance upon first day of employment.
  • 401k program with 6% company match.
  • Personal time off and company-paid holidays.
  • Opportunities for career growth and competitive salary commensurate with experience.
  • Paid training.
  • Boot allowance.
  • Company mentoring program.
  • Tuition reimbursement for job-related continued education.
  • Referral Program.
  • You may also be provided with a company cell phone, laptop, and/or credit card, all to be used for the purpose of conducting company business.

About Hiab

Hiab is a global leader in the industry, and we are committed to writing our success story, inspiring and shaping our industry. We operate in a constantly changing world with class-leading products, intelligent services, and innovative digital solutions.

Join Our Team

At Hiab, we are passionate about driving performance improvements and are looking for talented individuals to join our team. If you are a motivated and customer-focused individual with a passion for service and maintenance, we encourage you to apply for this exciting opportunity.

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