Current jobs related to Customer Fulfillment Service Specialist - Ocala, Florida - R+L Global Logistics

  • Fulfillment Specialist

    1 week ago

    Ocala, Florida, United States Fastenal Full time

    Job Summary:As a Part-time Fulfillment Specialist at Fastenal, you will play a critical role in delivering exceptional customer service by replenishing inventory solutions and managing our industry-leading vending program. This dynamic role offers a local route, servicing customer needs daily, and requires a strong ability to multitask and prioritize tasks...

  • Fulfillment Specialist

    4 weeks ago

    Ocala, Florida, United States Chewy Full time

    Join Chewy's Fulfillment TeamAs a Fulfillment Specialist at Chewy, you'll be part of a dynamic team that's dedicated to delivering exceptional customer service and ensuring timely order fulfillment. Our Fulfillment Center is a fast-paced, inclusive, and safety-first work environment where you'll have the opportunity to grow and advance your skills.Key...

  • Customer Service Representative

    3 weeks ago

    Ocala, Florida, United States Chick-fil-A Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our Chick-fil-A team. As a Team Member, you will be responsible for providing exceptional service to our guests, operating with speed and precision to provide accurate orders, and fulfilling daily operational needs in a fast-paced environment.Key ResponsibilitiesGuest...

  • Customer Service Representative

    1 month ago

    Ocala, Florida, United States Rollins Full time

    Customer Service SpecialistAt Rollins, we're committed to helping protect the world where we live, work, and play. As a Customer Service Specialist, you'll play a critical role in delivering exceptional service to our customers.Key Responsibilities:Contact customers to schedule and confirm service appointmentsSchedule appointments for technicians to minimize...

  • Customer Service Representative

    1 month ago

    Ocala, Florida, United States Spherion Full time

    Customer Experience SpecialistSpherion Staffing Ocala is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist in a Servicing Department. This is a temp-to-hire opportunity with a competitive hourly rate of $16.00, depending on experience.We are looking for a friendly, self-motivated, and...

  • Customer Service Representative

    2 weeks ago

    Ocala, Florida, United States The AMES Companies, Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The AMES Companies, Inc. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesManage customer inquiries and resolve issues in...

  • Customer Service Representative

    1 month ago

    Ocala, Florida, United States Domino's Pizza LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their orders are accurate and delivered on time.Key Responsibilities:Receive and Process...

  • Customer Service Representative

    4 weeks ago

    Ocala, Florida, United States Spherion Full time

    Customer Experience SpecialistSpherion Staffing Ocala is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist in a Servicing Department. This is a temp-to-hire opportunity with a competitive hourly rate of $16.00, depending on experience.Key Responsibilities:Effectively identify customer needs,...

  • Customer Relations Specialist

    2 weeks ago

    Ocala, Florida, United States Orkin Full time

    Customer Relations SpecialistAt Orkin, we're committed to delivering exceptional service to our customers. As a Customer Relations Specialist, you'll play a critical role in ensuring every customer has a positive experience with our company.Responsibilities:Field incoming requests and schedule service visits to ensure efficient routes and minimize drive time...

  • Customer Relations Specialist

    1 week ago

    Ocala, Florida, United States Orkin Full time

    Customer Relations SpecialistAt Orkin, we're committed to delivering exceptional service to our customers. As a Customer Relations Specialist, you'll play a critical role in ensuring every customer has a positive experience with our company.Responsibilities:Field incoming requests and schedule service visitsMaintain efficient routes to reduce drive time for...

  • Customer Relations Specialist

    2 days ago

    Ocala, Florida, United States Orkin Full time

    Customer Relations Specialist Job DescriptionOverview:We are seeking a highly skilled Customer Relations Specialist to join our team at Orkin. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building long-term relationships.Responsibilities:Answer...

  • Customer Experience Specialist

    1 week ago

    Ocala, Florida, United States Spherion Full time

    Job Summary: We are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team at Spherion. As a key member of our Servicing Department, you will be responsible for providing exceptional customer service and support to our clients. Key Responsibilities:- Effectively identify customer needs and resolve issues in a timely...

  • Customer Experience Specialist

    2 days ago

    Ocala, Florida, United States Spherion Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist in a Servicing Department. As a key member of our team, you will be responsible for providing exceptional customer service and resolving issues in a timely and professional manner.Key Responsibilities:Effectively identify...

  • Service Desk Support Specialist

    1 week ago

    Ocala, Florida, United States R+L Carriers Full time

    Job Title: Service Desk Support SpecialistJob Summary: We are seeking a highly skilled Service Desk Support Specialist to join our team at R+L Carriers. As a Service Desk Support Specialist, you will be responsible for providing end-user first level phone support of hardware and software, including Windows applications and various 3rd party and/or custom...

  • To Go Specialist

    1 week ago

    Ocala, Florida, United States Red Lobster Full time

    As a To Go Specialist at Red Lobster, you will be responsible for delivering exceptional takeout experiences to our guests. This includes offering personalized service, suggesting food and drink options, and ensuring accurate orders are fulfilled. You will also be responsible for assembling prepared food and drink orders, and walking orders to guests for...

  • Customer Service Representative

    1 week ago

    Ocala, Florida, United States Paramount Staffing LLC Full time

    Job DescriptionWe are seeking a highly motivated Customer Service Representative to join our team in a remote inbound call center environment. As an Enrollment Specialist, you will be responsible for issuing and managing private label credit cards for select retail stores.The ideal candidate will have excellent communication skills, strong attention to...

  • Automotive Service Advisor

    1 week ago

    Ocala, Florida, United States Advanced Tire Service LLC Full time

    Job SummaryWe are seeking a highly skilled and motivated Service Writer/Advisor to join our team at Advanced Tire Service LLC. As a key member of our team, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring seamless communication between customers and our technicians.The ideal candidate will...

  • Customer Relations Specialist SED

    1 week ago

    Ocala, Florida, United States Orkin Full time

    Overview:We are seeking a highly skilled Customer Relations Specialist to join our team at Orkin. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Answer incoming calls and make outbound calls to customers...

  • Customer Service Ambassador

    1 month ago

    Ocala, Florida, United States Circle K Stores, Inc. Full time

    Circle K Stores, Inc. is seeking a Customer Service Representative to provide exceptional service to our customers. As a Customer Service Representative, you will be responsible for creating a positive and welcoming store environment. Key responsibilities include: * Providing excellent customer service and resolving customer complaints in a professional and...

  • Customer Service Representative

    1 week ago

    Ocala, Florida, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for:Providing exceptional customer service and support to our policyholdersAssisting with policy applications, renewals, and cancellationsResolving customer...

Customer Fulfillment Service Specialist

2 months ago

Ocala, Florida, United States R+L Global Logistics Full time
Job Overview

The Customer Fulfillment Service Specialist plays a crucial role in managing customer interactions within a third-party logistics and fulfillment setting.

Key Responsibilities:
  • Deliver clear and effective information and solutions to customers, potential clients, and team members.
  • Oversee customer accounts, serving as the primary contact for service-related inquiries.
  • Actively engage in identifying and pursuing new revenue opportunities.
  • Employ a Warehouse Management System (WMS) to ensure accurate rate verification and audit daily transactions for precise billing.
  • Respond to inquiries from prospective customers and the sales team, fostering new leads and business relationships.
  • Collaborate with the pricing team to generate quotes for new customers, lead discussions, and facilitate onboarding processes.
  • Coordinate with the WMS Support team for new item setups and provide necessary training to customers.
  • Utilize a Customer Relationship Management (CRM) system to track and manage new leads.
  • Assist in the organization of short-term projects, including transloads and crossdocks, ensuring payment collection when necessary.
  • Support the preparation of monthly invoices, ensuring accuracy and adherence to deadlines, while addressing customer inquiries regarding billing.
  • Investigate and analyze issues to identify root causes.
  • Maintain adherence to warehouse security, cleanliness, and safety protocols.
Qualifications and Skills:
  • High school diploma or equivalent.
  • Minimum of 1 year of experience in a third-party logistics or fulfillment environment.
  • Familiarity with warehouse management systems (WMS) is essential; experience with Deposco and Cargowise is preferred.
  • Experience with radio frequency picking systems (RF), barcode systems, and electronic data interchange (EDI) is advantageous.
  • Proficiency in CRM systems, with Pipedrive being a preferred choice.
  • Background in truckload brokerage or freight forwarding is a plus.
  • Forklift certification or the ability to obtain certification is required.
  • Strong understanding of shipping and routing guidelines for major retailers, including retail labeling standards.
  • Leadership abilities to implement and manage change effectively.
  • Knowledge of OSHA regulations and warehouse safety standards.
  • Understanding of hazardous material handling requirements.
  • Excellent communication skills, both written and verbal, with the ability to engage effectively with internal and external partners.
  • Adept at multitasking in a dynamic environment, meeting deadlines, and maintaining confidentiality while delivering exceptional customer service.
  • Proficient in Microsoft Office Suite.
  • Fluency in English, both written and spoken.
About R+L Global Logistics

R+L Global Logistics is a premier provider of high-quality logistics and supply chain solutions, recognized for delivering exceptional freight services. With multiple offices nationwide, our logistics team is dedicated to optimizing supply chain processes for our clients.

Why Join Us?
  • Values: Join a company that prioritizes strong morals and a supportive work environment.
  • Opportunities: Be part of an organization where your success leads to new opportunities.
  • People: Build lasting relationships within a larger company framework.
  • Leadership: Experience a workplace where your input is valued by the leadership team.
  • Exciting Benefits: Enjoy access to company vacation properties and other perks.
Benefits Include:

Company vacation properties, paid time off, sick leave, paid holidays, 401k, medical, dental, vision, life and disability insurance, pet insurance, and group home and auto insurance.