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Process Improvement Consultant
2 months ago
Job Title: Business Process Consultant
Job Location: Remote
Job Duration: Contract Position
Job Overview: Enhance existing capabilities by assisting in the planning, design, development, and execution of technology-driven projects.
- Analysis of current (AS IS) business workflows and customer journey mappings
- Conducting SWOT assessments
- Defining requirements for future (TO BE) business workflows and customer journey mappings
- Performing Gap Analysis
- Creating Business Process Models (both Diagrammatic and Narrative)
- Developing Entity Relationship Diagrams (ERD)
- Compiling Data Dictionaries
- Designing Data Flow Diagrams
- Formulating User Stories
- Establishing Acceptance Criteria
- Drafting Business Cases
- Creating Test Plans
Required Experience:
- Proficient in effective communication (both verbal and written) with departmental personnel at various levels.
- A minimum of ten (10) years of experience in the IT sector.
- A minimum of seven (7) years of experience in conducting business analyses on IT initiatives.
- A minimum of three (3) years of experience overseeing large-scale software development projects.
- Experience in developing process model diagrams.
- Proficient in translating business requirements into use cases/user stories and acceptance criteria.
Preferred Experience:
- Demonstrated skills in facilitating meetings with individuals and groups to discuss business processes, including managers and end users, both business-oriented and technical staff. The candidate will be expected to lead all discussions related to their analysis. Familiarity with Joint Application Development (JAD) techniques is advantageous.
- Strong verbal and written communication skills.
- Proficient technical writing abilities.
- Excellent problem-solving and critical thinking skills.
- Experience in business process re-engineering.
- Ability to derive business process and data requirements from analyzing process and system documentation.
- Experience in translating insights from meetings and written materials into process models and/or flow diagrams.
- Strong writing skills to create a comprehensive data dictionary. Proficiency in Microsoft Word is required.
Education:
A minimum of a bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent work experience.
Dexian is a prominent provider of staffing, IT, and workforce solutions with a vast network of employees and locations worldwide. As one of the largest IT staffing firms and the second-largest minority-owned staffing company in the U.S., Dexian was established through the merger of DISYS and Signature Consultants. By integrating the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to deliver transformative results that empower individuals to achieve their ambitions.
Dexian's brands encompass Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development, and Dexian IT Solutions. Visit our website to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
