Clinical Case Manager Lead Specialist

3 weeks ago


Lancaster, California, United States Volunteers of America Los Angeles Full time

Overview

At Volunteers of America Los Angeles, we are dedicated to serving people in need and strengthening families. As a non-profit human services organization, we provide a range of programs to support individuals and communities.

About the Role

This is an exciting opportunity to join our Clinical Case Management Team as a Supervising Clinical Case Manager. In this role, you will be responsible for managing complex client cases and supervising junior staff members. Your expertise and leadership skills will be crucial in ensuring that our clients receive the highest level of care and support.

Responsibilities

  • Assign and monitor case loads of team members
  • Review daily referrals and screenings of potential clients
  • Designate clients to case managers for intake and ensure all supporting documents are verified
  • Conduct comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan
  • Makes home and field visits to assigned clients weekly
  • Monitors case managers on a regular basis to determine quality and effectiveness of services provided
  • Audit case file on a regular basis for completeness and accuracy, and compliance with regulatory requirements (HIPAA, local law enforcement requirements)
  • Conducts crisis intervention as necessary
  • Assists case managers by identifying and coordinating a variety of available services necessary for clients and families to maintain/obtain self-sufficiency and family stabilization
  • Makes referrals to available community providers for therapeutic, social, educational, and medical resources, as appropriate
  • Provides support to case managers, clients and families through ongoing case conferencing, counseling, and advocacy
  • Develops, performs, and assists with workshops pertaining to program services that meet client needs
  • Attends Court as the client liaison as part of case management.
  • Participates and assists with outreach events

Requirements

  • Master's degree in social work, psychology, or counseling from fully-accredited college or university.
  • Registered with the Board of Behavioral Sciences as an Associate Clinical Social Worker (ASW) or Associate Marriage and Family Therapist (AMFT)
  • Minimum of 3 years of complex clinical experience in program(s) serving homelessness, addictions, under-served populations or prison re-entry/diversion
  • Minimum of 1500 supervised hours working towards Licensure (LCSW or LMFT)

Salary Range

$34.77-$36.60 per hour

Benefits

We offer competitive medical, dental, vision, and retirement benefits.



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