Mental Health Case Manager and Housing Specialist

3 days ago

Lancaster, California, United States Mental Health America of Los Angeles Full time

Mental Health America of Los Angeles is a pioneering mental health service agency that has been a driving force in ensuring individuals with mental health needs achieve meaningful, healthy lives in their communities. We are seeking a skilled Case Manager and Community Support Professional to join our team of dedicated professionals.

Job Description

Salary: $24.00 per hour (35 hours per week)

Location: Los Angeles County

About the Job: As a Case Manager and Community Support Professional, you will work collaboratively within an integrated mobile team to provide street outreach, community-based case management, and linkage to independent permanent housing to homeless individuals. Your primary responsibility will be to provide outreach and engagement efforts to individuals who are homeless through an intensive, sustained, and consistent process.

Key Responsibilities:

  • Develop and complete mental health treatment recovery plans with each member, identifying their personal goals and needs.
  • Provide case management support to members in all aspects of securing independent stable housing, including assisting members with overcoming barriers to permanent housing, accessing funding, educating members on tenants' rights, responding immediately to housing concerns to avoid eviction, conducting regular home visits, and collaborating with property managers/developers and other partners to help members retain housing.
  • Transport individuals to services to which they have been referred and accompany people on public transportation to ensure the assistance needed to attain services.
  • Provide life skills training to assist individuals in gaining, restoring, improving, or maintaining daily independent living skills, such as money management, grooming and hygiene, meal preparation, public transportation, household management, developing social/leisure activities, employment/educational goals.
  • Support members by mentoring, advocating, and providing education within scope of practice to help them reach their mental health recovery goals/objectives.
  • Be an active part of continued learning by participating in other trainings (DMH trainings and other sources) that introduce different interventions that could be an effective strategy with this population.
  • Advocate on behalf of the member to help them obtain and keep housing, health care benefits, financial entitlements, etc.
  • Maintain all records and documentation, utilizing various technological resources needed for program compliance and accountability in accordance with MHALA standards and funding source requirements.
  • Meet all documentation and billing requirements, including 24-hour note entry turnaround, 48-hour note correction turnaround time, and monthly hours requirement.
  • Participate actively in regular team meetings with proactive communication around member concerns.

Requirements:

  • A High School Diploma or GED with a minimum one year of experience providing outreach psychosocial rehab-related services to the homeless and/or disabled population required.
  • Bachelor's degree in a human service or related field preferred.
  • Bi-lingual applicants are preferred.
  • Persons with lived mental health experience is preferred.
  • Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, and the ability to be insured by MHA liability insurance are conditions of employment.
  • TB clearance and yearly re-testing is a condition of employment.
  • Flexible work schedule to include some evenings or weekends, and on-call cell phone services.
  • Valid CPR and basic first aid certificate preferred.
  • Ability to provide all services in the field (member's home, any other location where homeless individuals congregate).
  • Ability to provide interventions that are culturally and linguistically respectful of and responsive to the individual's needs based on their cultural identity within scope of license/clinical training.
  • Must possess a high level of appreciation and understanding for individuals who present for services with urgent multiple needs, issues, and problematic behavioral characteristics.
  • Demonstrate knowledge of community resources.
  • Knowledgeable of evidence-based practices interventions such as: motivational interviewing, harm reduction, supported employment and education, intensive case management, and housing first modalities.
  • Must function well in a multi-disciplinary team-oriented approach to member services in a fast-paced work environment.
  • Knowledgeable of the characteristics of individuals who are substance abusing and/or dually diagnosed.
  • Knowledgeable in technological and computer applications such as Microsoft Word, Excel, and Outlook.
  • COVID vaccination is required for this position. Accommodations will be considered upon proof of vaccination.

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