Client Relationship Specialist

6 days ago


Newton, Massachusetts, United States Cerulean Consulting Inc. Full time
Job Description

We are seeking a full-time Client Services Associate to join our Cerulean Consulting Inc. team.

This is an entry-level opening that offers the opportunity for career growth and development.

Servicing clients with exceptional customer service skills is at the heart of our success, and we are looking for someone who can provide personalized support to our clients.


The responsibilities of this role include:

  • Executing Sales Strategy: Building relationships with consumers through in-person communication to drive client revenue.
  • Learning Software Systems: Familiarizing yourself with software systems provided by clients to communicate effectively with incoming inquiries.
  • Providing Daily Breakdowns: Offering feedback to improve the client experience through daily breakdowns of client interactions to management.
  • Product Knowledge: Being familiar with all products and services promoted and sold to answer questions or inquiries from clients.
  • Cross-Training: Cross-educating in each department to excel in our training program and potentially advance to management based on individual performance.

Benefits of the Client Service Associate Position:

  • Comprehensive one-on-one Training by a groomed team of Senior Client Service Managers.
  • Travel allowance.
  • Opportunity For Community and Charity Involvement.
  • Hands-on Learning.
  • Flexible Scheduling.
  • Numerous Advancement Opportunities.

Qualifications of the Client Service Associate:

  • Friendly, outgoing personality for establishing positive relationships with clients, coworkers, team leaders, and managers.
  • Ability to adapt to a variety of people.
  • Winning attitude and dedication to ensuring customer satisfaction.
  • Positive attitude and ability to work well within a team environment.
  • College Degree preferred.
  • Background in Retail or Restaurant.
  • Leadership skills.
  • Local to the office area.

Estimated Salary Range: $40,000 - $60,000 per year, depending on experience.



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