PT Customer Experience Coordinator

5 days ago


Rocky Mount, Virginia, United States Food Lion Full time
Job Overview

Food Lion is seeking a highly motivated Front End Service Associate Lead to join our team. This role will be responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.

Key Responsibilities:
  • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
  • Greet each customer and use their name whenever possible
  • Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
  • Check the bottom of every cart and under all baby seats for items before completing an order
  • Follow correct bagging procedures for the correct use of bags by type
Salary & Benefits:

The estimated salary for this position is around $$12-$15/hour. As a Front End Service Associate Lead, you will have access to a range of benefits, including competitive pay, opportunities for career advancement, and a supportive work environment.

Requirements:
  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center


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