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Assistant Manager

2 months ago

Gallatin, Tennessee, United States Suddenserviceonline Full time

About Sudden Service Online

Sudden Service Online is a leading retail convenience store chain with a strong presence in the Mid-South region. We are committed to providing exceptional customer service and a unique shopping experience to our guests.

Job Summary

We are seeking a highly motivated and customer-focused Assistant Manager to join our team. As an Assistant Manager, you will play a key role in leading and coaching store staff to deliver outstanding customer service and drive sales growth.

Key Responsibilities

  • Assist the Store Manager in leading and coaching store staff to maximize the guest experience
  • Ensure best-in-class service is extended and delivered to all Sudden Service guests
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Train and develop team members to go above and beyond for each guest
  • Ensure all products are produced, merchandised, and maintained according to Sudden Service standards
  • Maintain all Sudden Service interior and exterior image standards

Requirements

  • High school diploma or GED equivalent
  • 2+ years of retail or hospitality industry experience
  • Any equivalent combination of education and experience
  • Passion for guest service and excellent interpersonal skills
  • Passion for career development in self and others
  • 18+ years of age
  • Sufficient visual ability to check identification and process credit cards
  • Ability to lift up to 50 pounds

Preferred Qualifications

  • Associates degree in Business Administration, Marketing, Hospitality, or a related field
  • Prior experience in a C-Store and/or food service environments
  • Prior supervisory experience
  • Experience working with MS Excel

About Us

Sudden Service Online is a growing, local, family-owned company with a strong commitment to our community. We are driven by our core values: Strive for Balance, Expect Achievement, Have Integrity, Be Committed, and Be a Servant Leader. Join our team and be a part of setting a new bar for an industry on the rise.