Medical Office Coordinator

1 week ago


Hampstead, Maryland, United States ExpressCare Urgent Care Full time
Job Summary: We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at ExpressCare Urgent Care. As a Medical Receptionist, you will be responsible for answering and directing calls, registering patients, and obtaining and verifying patient information.

Key Responsibilities:
  1. Answer and direct calls, relay information about the practice within the limits of practice policy, and route clinical questions and emergency calls to the clinical staff or provider
  2. Register patients, including assisting with check-in, verifying address, telephone, and all patient demographics for new and returning patients
  3. Verify accuracy and maintain confidentiality of patient paperwork and information
  4. Office duties, including distributing mail, answering emails, and sending faxes
  5. Verify compatible insurance and collect required documentation
  6. Collect and enter patient payments into the patient accounting system
  7. Check out departing patients
  8. Scan and attach forms, x-ray reports, EKGs, and other medical documents to the electronic medical record
  9. Maintain a clean waiting room and front desk area
  10. Assist clinical staff as needed

About Us:

ExpressCare Urgent Care is a leading provider of urgent care services in Carroll County, Maryland. We are committed to delivering high-quality, patient-centered care in a fast-paced and dynamic environment.


Requirements:
  • Medical Receptionist certification preferred
  • Customer service experience required
  • Exceptional demeanor and positive attitude
  • Ability to work quickly and maintain a fast-paced environment
  • Excellent written and verbal communication skills
  • Ability to work 12+ hour shifts

Compensation and Benefits:

We offer a competitive salary range of $17.00 - $19.50 per hour, with opportunities for overtime and holiday premium pay. Our full benefits package includes PTO, SSL, and 7 premium pay holidays. Eligible employees can enroll in health, dental, and vision insurance, as well as a 401(k) plan with match after one year of service.



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