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Retail Sales Representative

2 months ago

Salt Lake, Utah, United States Asurion Full time
About the Role

As a Retail Sales Associate at Asurion, you will be the face of our company, delivering exceptional customer experiences and providing technical expertise to troubleshoot and repair customer electronic devices.

Key Responsibilities
  • Customer Service: Provide award-winning, personalized customer service, ensuring customer satisfaction and loyalty.
  • Technical Expertise: Troubleshoot and repair customer electronic devices, utilizing your knowledge of mobile devices and operating systems.
  • Sales and Service: Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers.
  • Sales Goals: Achieve sales goals, managing inventory and organizing same-day pick-up inventory.
  • Team Collaboration: Partner with cross-functional teams to deliver programs and processes, providing feedback and self-managing priorities.
Requirements
  • 1+ years of customer service/retail sales experience (preferred)
  • 6+ months of experience with product service support or electronics troubleshooting (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule
  • A passing background check (criminal and drug test)
  • Basic knowledge of Microsoft Office
What We Offer
  • Ongoing training to grow your skills
  • Competitive hourly pay and benefits
  • Career growth opportunities based on your interests
  • Skills development and hands-on training
  • And more Asurion offers a wide range of perks and benefits for mental, physical and financial health