Customer Service Leadership Role

5 days ago


West Chester, Pennsylvania, United States Food Lion Full time
Company Overview

Food Lion has been a trusted grocery store chain for over 60 years, dedicated to making healthy eating accessible and affordable for our customers.

Job Summary:Assistant Manager - Front End Services

We are seeking an experienced retail professional to lead our front-end operations team. As an assistant manager, you will play a key role in achieving sales and financial targets while ensuring exceptional customer service.

  1. Lead the front-end team, overseeing daily operations and implementing strategies to improve efficiency and customer satisfaction.
  2. Develop and implement effective training programs for associates, enhancing their knowledge and skills in customer service and operational procedures.
  3. Maintain accurate records of sales, inventory, and employee performance, using data to inform decision-making and drive business growth.
  4. Collaborate with other departments to ensure seamless communication and coordination of store activities.

We value individuals with strong leadership abilities, excellent communication skills, and a passion for delivering exceptional customer experiences.



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