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Customer Service Team Lead
1 week ago
Job Overview
At Food Lion, we are committed to providing an easy, fresh and affordable shopping experience to the communities we serve. As a Customer Service Team Lead, you will play a key role in supporting store operations to meet sales goals and building associate and customer relations.
Main Responsibilities
- Manage all Front End operations, including Service Center, Self-Checkout and Food Lion To-Go.
- Hire, train and develop associates to meet department needs.
- Supervise the performance of all duties and responsibilities of department associates.
- Provide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture.
Requirements
- A high school graduate or equivalent preferred.
- Ability to lead and manage a team.
- Strong understanding of store operations and merchandising techniques preferred.
- Excellent interpersonal, organizational, communication and customer service skills.
