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Customer Service Sales Representative

2 months ago

Shelby, Michigan, United States Viviano Flower Shop Full time
Company:

Location: Shelby Township, MI

Job Type: Full-Time

About Us: Established in 1937, the Viviano family and staff have dedicated themselves to offering our customers exquisite fresh flowers, plants, and gifts, paired with exceptional artistry, service, and value. We pride ourselves on our integrity and commitment to serving others, bringing joy to individuals for all of life's celebrations.

Our achievements stem from our dedicated employees. Our service philosophy emphasizes treating colleagues and customers with friendliness, promptness, accuracy, and a helpful attitude. As a family-owned business, we cherish each employee and their contributions. We support one another and collaborate to achieve our goals.

Key Responsibilities:
  • Welcome and assist customers with a friendly demeanor as they enter the store and via phone.
  • Suggest products tailored to customer preferences.
  • Process orders for delivery and pick-up using our specialized point-of-sale system.
  • Ensure the sales floor is clean and well-organized.
  • Address customer inquiries and resolve issues in a timely and professional manner.
  • Restock and organize merchandise displays.
  • Support inventory management and stock replenishment efforts.
  • Demonstrate compassion and understanding for all of life's celebrations.
Qualifications:
  • Prior experience in retail sales is advantageous but not mandatory.
  • Strong communication and interpersonal skills.
  • Friendly and approachable personality.
  • Basic math skills for processing transactions.
  • Ability to stand and walk for extended periods.
  • Capability to lift and carry items weighing up to 10 pounds.
  • Willingness to work flexible hours, including weekends and holidays.
Why Choose Viviano Flower Shop?
  • Attractive hourly wage with commission opportunities.
  • Employee discounts on our products.
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • Paid time off for personal needs.