Retail Sales Specialist

2 months ago


Shelby, Michigan, United States Rumble Boxing Full time
POSITION: The Sales Associate plays a crucial role in supporting the General Manager with the acquisition of new memberships by attracting potential members to the studio, fostering relationships, ensuring a positive experience, and effectively guiding them through the sales journey to secure a membership. Additionally, the Sales Associate is responsible for retaining current members and delivering outstanding customer service. While experience in boutique fitness is advantageous, it is not mandatory. This is a part-time role that requires flexibility to work rotating weekend morning shifts.

REQUIREMENTS:
  • Preferred experience in sales
  • Strong communication and customer service abilities
  • Friendly, engaging demeanor
  • Capability to cultivate strong customer relationships
  • Goal-driven with a focus on achieving sales in memberships, retail, and personal training
  • Self-starter with initiative
  • Willingness to learn and utilize the ClubReady software system
  • Fluency in English with excellent communication skills in person, over the phone, and via email
  • Strong organizational and multitasking capabilities
  • Able to perform under pressure and meet tight deadlines
  • Proficient computer skills
  • High school diploma or equivalent required
  • Authorization to work in the United States is necessary
RESPONSIBILITIES:
  • Implement the sales process including lead generation, follow-up, and closing
  • Conduct facility tours while building rapport and addressing individual goals and needs
  • Maintain an acceptable level of personal sales performance
  • Promote and uphold the club's mission as a fitness and wellness provider
  • Present available services to both current and prospective members
  • Schedule quality appointments to meet monthly sales targets
  • Engage in special events (health fairs, grand openings, marathons, and community outreach) to promote the club
  • Take responsibility for enhancing selling skills
  • Process accurate cash and credit transactions
  • Follow up with prospective clients
  • Manage inventory for retail merchandise
  • Participate in all relevant training programs
  • Capture images for promotional purposes
  • Perform light cleaning duties in the retail area, studio, and restrooms
  • Other tasks as assigned
PERKS:
  • Significant opportunities for advancement within the studios, including additional sales and management roles
  • Complimentary Rumble Membership
Company Overview:

Rumble is a Premium Indoor BoxingTM franchise that provides concierge-level service, top-notch amenities, and an energetic, concert-like atmosphere. We offer an inclusive, motivating, low-impact/high-intensity boxing experience suitable for all ages and fitness levels. Regardless of where you are in your fitness journey, Rumble is here to elevate your experience.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

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