Operations Manager

2 weeks ago

Tucker, Georgia, United States American Freight Furniture Full time
Operations Lead Job Description

The Operations Lead is a key role within the ORDC, responsible for ensuring the smooth operation of receiving and processing merchandise. This includes maintaining effective inventory controls, managing the movement of merchandise, and ensuring the accuracy of receiving documents.

Key Responsibilities:
  • Lead the Receiving operations to achieve business goals in expenses, payroll, inventory shrinkage, and Associate morale.
  • Assist the Receiving team in moving product throughout the building as needed and support in the receiving and unloading of merchandise off of trucks.
  • Adhere to operational processes, utilizing ERP to receive and manage inventories.
  • Lead Receiving processes in training and assist in action plans to improve performance.
  • Take ownership of full implementation of corporate programs and initiatives on expense management, productivity, and Associate morale, including adherence to operational processes and ensuring performance standards are met.
  • Request credit for product that was received damaged or was missing on a shipment, and follow up until credit has been issued.
  • Review the inbound loads, as well as the ones shipped out of other units, and verify seal control records match all inbound and outbound loads.
  • Ensure the receiving dock is cleared daily with all receipts ERP received and product moved to the next stage (concrete to concrete).
  • Ensure that the unit adheres to safety policies and procedures.
  • Lead receiving of merchandise throughout the unit.
  • Maintain facilities and housekeeping.
  • Maintain warehouse/receiving space.
  • Understand and communicate to Management activities/trends in the ORDC and unique local issues.
  • Understand the Non-Saleable Merchandise Criteria and either directly inspect or review all incoming merchandise for non-saleable criteria, reporting findings to the PQIC immediately.
  • Responsible for creating and managing the Receiving team schedule.
  • Perform other duties as assigned.
Requirements:
  • Ability to lift in excess of 50 lbs., and use hand wheeled carts to move Appliances.
  • Computer literacy.
  • Strong drive for results.
  • Action oriented.
  • Strong execution skills.
  • Courageous leadership skills.
  • Ability to manage multiple priorities simultaneously.
  • Knowledge of store and retail operations.
  • Knowledge in Outlet processes, and use of retail systems (NetSuite).
  • Excellent communication skills.
  • Very organized.
  • Strong follow up skills.
  • Ability to pay attention to detail.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.

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