Senior Business Systems Analyst
4 days ago
We are seeking a highly skilled Senior Business Systems Analyst to join our team at firstPRO, Inc. As a key member of our Advisor Technology Solutions group, you will play a critical role in driving the success of our core product offering and building out business capabilities.
Key Responsibilities:
- Engage with subject-matter experts to analyze and document current system states and processes.
- Meticulously gather and document business requirements, emphasizing customer and support staff needs; collaborate with workstream leads to prioritize these requirements in line with phased objectives.
- Communicate business requirements effectively with external vendors.
- Facilitate and lead joint design sessions between business and IT stakeholders. Construct workflow charts and diagrams.
- Partner with QA and business to develop detailed use cases to guide UAT test plans.
- Ensure timely completion and distribution of all relevant documentation.
- Partner with internal product solutions teams to identify and enhance Agile process efficiencies.
- Lead cross-departmental initiatives for launching new product extensions.
Core Strengths:
- Enterprise-wide level strategic view of projects and can understand how their work and goals fit into the larger company strategic direction.
- Comfortable working in a fast-paced environment with constant changes and deadlines
- Excellent written, verbal, and presentation skills, with the ability to facilitate meetings
- Strong organizational and analytical skills
- Ability to learn new complex enterprise-wide ecosystems with multiple applications, data sources and APIs and possesses a solid understanding of technology
- Creative and detail-oriented problem solver
- Comfortable working independently, but also an adaptable team player
- Models the company's values of indispensable service: always courteous, responsive, and seeks out opportunities to serve external and internal partners; open to feedback and positively impacts morale and firm culture.
Additional Skills and Knowledge:
- At least 5 years of experience in processing mapping, use case diagramming, business analysis and requirements definition.
- Experience with Microsoft Office Suite and Visio.
- Financial services background a strong plus.
- Experience with all stages of a project life cycle, including planning, analysis, design, construction, and testing.
- Previous experience with Atlassian tools a plus.
- Project management experience a plus.
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