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Care Coordinator

2 months ago

Kennedy Space Center, United States Gastro Health Full time
About Gastro Health

Gastro Health is a leading gastroenterology multi-specialty group in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals.

Job Summary

We are seeking a highly skilled and experienced Care Coordinator to join our team. As a Care Coordinator, you will be responsible for handling all administrative tasks and duties for the physician/provider, serving as the liaison or coordinator for the patients medical care, and streamlining all patient-physician communications to ensure patient satisfaction.

Key Responsibilities
  • Handle all administrative tasks and duties for the physician/provider
  • Serve as the liaison or coordinator for the patients medical care
  • Streamline all patient-physician communications to ensure patient satisfaction
  • Provide medical literature and clinical preparation instructions to patients
  • Assist patients with questions and/or concerns regarding procedures
  • Schedule all procedures to be performed by the physician
  • Review the physicians schedule for maximum scheduling efficiency
  • Schedule all diagnostic tests, procedures, and follow-up appointments
  • Obtain all authorizations for procedures and tests
  • Call patients to confirm procedures a week in advance
  • Schedule follow-up appointments, including recalls
  • Check-out patients at the end of their visit and provide next step instructions
  • Request medical records from doctors and hospitals
  • Return patient calls promptly and professionally
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results, including stat requests
  • Complete tasks from Electronic Medical Record
  • Review open orders every three days and work accordingly
  • Contact patients with test results
  • Send history and physical forms to outpatient facilities
  • Other duties as assigned
Requirements
  • High school diploma or GED equivalent
  • Certified Medical Assistant (AAMA) preferred
  • 2+ years experience as medical assistant required
  • Medical terminology knowledge
  • Bilingual English/Spanish preferred
Benefits
  • 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
  • Discretionary Profit-Sharing Contributions of up to 4%
  • Health insurance
  • Employer Contributions to HSA's and HRA's
  • Dental insurance
  • Vision insurance
  • Flexible Spending Accounts
  • Voluntary Life insurance
  • Voluntary Disability insurance
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Critical Illness Insurance
  • Identity Theft Insurance
  • Legal Insurance
  • Paid time off
  • Discounts at local fitness clubs
  • Discounts at AT&T

We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.