Market Financial Center Manager

4 days ago


Irving, Texas, United States Bank of America Full time

Job Description:

We are seeking a highly skilled and experienced Financial Center Manager to join our team at Bank of America. As a Financial Center Manager, you will be responsible for leading a team of financial professionals to deliver exceptional customer service and drive business growth.

Key Responsibilities:

  • Manage client traffic and engage with clients to foster a positive experience
  • Drive operational excellence and ensure all aspects of the financial center run effectively
  • Manage business results through formalized management routines and coaching
  • Collaborate with market leaders to drive market-level initiatives
  • Develop and implement strategies to drive sales growth and customer retention

Requirements:

  • 1+ years of leadership experience in a financial services industry
  • Proven ability to influence and collaborate with others to achieve shared goals
  • Strong financial and business acumen, including experience in leading managers and interpreting financial reports
  • Proven record of balancing risk and making sound decisions while achieving business goals
  • Strong interpersonal and communication skills, including the ability to engage with clients and colleagues

Preferred Qualifications:

  • 1+ years of management experience, including hiring, coaching, and developing direct reports
  • Experience in the consumer banking or financial services industry
  • Bachelor's degree in a related field

Skills:

  • Customer Service Management
  • Performance Management
  • Coaching
  • Customer and Client Focus
  • Talent Development
  • Risk Management
  • Sales Performance Management
  • Business Operations Management
  • Recruiting
  • Result Orientation
  • Referral Management
  • Leadership Development
  • Inclusive Leadership
  • Prioritization
  • Problem Solving

Equal Employment Opportunity:

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Drug-Free Workplace:

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse.



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