Healthcare Advocate
2 days ago
SIHO Insurance Services, Inc. is seeking a dedicated and compassionate individual to join our team as a Member Services Representative.
Job DescriptionThis role involves providing exceptional customer service to SIHO's members and their providers, ensuring a seamless experience throughout their interactions with our company.
- Main Responsibilities:
Assist members with navigating their healthcare needs by explaining benefits, resolving claim concerns, finding nearby doctors or acting as their advocate.
Comply with regulatory requirements while addressing customer inquiries, which may include complex benefit questions.
Record details of inquiries, comments, complaints, and transactions in a timely and accurate manner.
Elevate unresolved and pending customer grievances to ensure prompt resolution.
Support colleagues as business needs require to guarantee the organization meets the needs of our members and providers.
Strive for first call resolution while demonstrating SIHO's dedication to proactively address member questions and concerns.
Collaborate with partners in other departments or with doctors' offices to resolve customer issues.
Provide assistance to teammates as needed to ensure we meet the expectations of our customers.
Perform additional duties deemed necessary to achieve departmental and company-wide objectives.
Traits We're Looking For:
- Trustworthiness
- Empathy
- Proactivity
- Compassion
- Good Listening Skills
- Problem-Solving Ability
- Effective Communication
- Patience
- Personability & Collaboration
We're looking for an individual who possesses:
- A passion for delivering exceptional customer service
- Excellent communication (oral and written) and strong listening skills
- Experience in the healthcare industry (preferable but not mandatory)
- Basic knowledge and understanding of health insurance concepts
- The ability to maintain a professional appearance and presence
- A commitment to maintaining confidentiality in accordance with HIPAA guidelines
Compensation: This role offers a competitive salary of approximately $45,000 - $55,000 per annum, depending on location and experience.
Education: A High School Diploma and 2 years of customer service experience are required. Proficiency in Microsoft Office or similar software is also essential.
-
Mental Health Advocate Position
5 days ago
Columbus, Ohio, United States SOUTHEAST HEALTHCARE LLC Full timeAbout UsSoutheast Healthcare LLC is a renowned provider of comprehensive mental health, chemical dependency, healthcare, and homeless services. Our mission is to empower individuals from diverse backgrounds to achieve wellness and recovery.Job Summary:We are seeking a dedicated Mental Health Advocate to join our team. As a Peer Specialist, you will leverage...
-
Travel Healthcare Professional
4 days ago
Columbus, Ohio, United States Planet Healthcare Full timePlanet Healthcare is seeking a travel healthcare professional for a PCU - Progressive Care Unit role in Columbus, Ohio.About the OpportunitySpecialty: PCU - Progressive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelThe pay package is based on 12 hour shifts and 36 hours per week, with a tax-free...
-
Travel Healthcare Professional
5 days ago
Columbus, Ohio, United States Planet Healthcare Full timePlanet Healthcare, a global leader in clinical staffing, is seeking an experienced Travel Nurse RN for an Oncology position in Columbus, Ohio.About the OpportunityThis 13-week contract offers a rewarding experience with a tax-free stipend to be determined.Specialty: OncologyDiscipline: Registered Nurse (RN)Duration: 13 weeksHours per week: 36 hoursShift:...
-
Intensive Care Unit Nurse
6 days ago
Columbus, Ohio, United States ALOIS Healthcare Full timeWe are seeking a skilled Intensive Care Unit (ICU) nurse to join our team at ALOIS Healthcare in Columbus, Ohio.About the RoleSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeksHours per week: 36Shift: 12 hoursEmployment Type: TravelThe ICU Nurse will be responsible for evaluating patients' conditions, administering treatment, and providing...
-
Healthcare Travel Radiology Professional
4 days ago
Columbus, Ohio, United States Planet Healthcare Full timeAbout the JobPlanet Healthcare is seeking a skilled Radiology Technician to fill a 13-week travel assignment in Columbus, Ohio. This role presents an excellent opportunity for professionals to expand their experience and work with our esteemed healthcare organization.ResponsibilitiesDeliver high-quality patient care as a Radiology TechnicianWork...
-
Travel Healthcare Professional Opportunity
6 days ago
Columbus, Ohio, United States Planet Healthcare Full timeJob OverviewWe are seeking a skilled Travel Healthcare Professional to join our team as an Oncology RN in Columbus, Ohio.Salary InformationThe estimated salary for this position is $$$$$ based on 12 hour shifts and 36 hours per week with tax-free stipend amount to be determined.Job ResponsibilitiesSpecialty: OncologyDiscipline: RNDuration: 13 weeks36 hours...
-
Mobile Healthcare Imaging Specialist
3 days ago
Columbus, Ohio, United States Planet Healthcare Full timePlanet Healthcare is seeking a highly skilled Mobile Healthcare Imaging Specialist to join our team in Columbus, Ohio. As a travel MRI Technologist, you will be responsible for delivering high-quality imaging services to our clients.About the OpportunityWe are looking for a dedicated and compassionate individual who can provide exceptional patient care and...
-
Travel Healthcare Professional for Oncology
6 days ago
Columbus, Ohio, United States Planet Healthcare Full timeJob OverviewWe are seeking a travel healthcare professional specializing in oncology for a challenging opportunity in Columbus, Ohio.Compensation PackageThe pay package is based on 8 hour shifts and 40 hours per week, with a tax-free stipend amount to be determined. The estimated salary for this position ranges from $1500-$2000 per week, depending on the...
-
Travel Healthcare Professional RN
21 hours ago
Columbus, Ohio, United States Planet Healthcare Full timePlanet Healthcare is a global leader in clinical staffing, taking a candidate-first approach to create the right opportunity at the right time for each healthcare professional.We pride ourselves on our consultative method, understanding market demands and trends within your specialty. With a wide array of job opportunities and geographic diversity in our...
-
Medical Claims Auditor and Benefits Advocate
6 days ago
Columbus, Ohio, United States inAssist Full timeWe are seeking a skilled Medical Claims Auditor and Benefits Advocate to join our team at inAssist Healthcare Management Solutions.As a Medical Claims Auditor and Benefits Advocate, you will play a crucial role in ensuring that our clients receive the best possible service and achieve significant savings on their medical bills. Our proprietary application...
-
Travel Healthcare Professional Wanted
7 days ago
Columbus, Ohio, United States Host Healthcare Full timeJob Title: Travel Nurse RNAbout the Job:Host Healthcare is seeking a travel nurse RN Telemetry for a travel nursing job in New Hampshire.Responsibilities:Specialize in Telemetry as a Registered NurseWork 36 hours per week on 12-hour night shiftsDuration: 13 weeksStart Date: FlexibleBenefits:Competitive pay based on 12-hour shifts and 36 hours per...
-
Travel Healthcare Professional Opportunity
5 days ago
Columbus, Ohio, United States GHR Healthcare Full timeGHR Healthcare is a leading provider of travel healthcare solutions, connecting talented professionals with facilities nationwide. Our company overview highlights our commitment to transparency, competitive compensation, and a supportive team dedicated to advancing your career."GHR Healthcare" has been the bridge between healthcare professionals and the...
-
Columbus, Ohio, United States Planet Healthcare Full timePlanet Healthcare, a global leader in clinical staffing, is seeking a skilled travel nurse to fill a Bone Marrow Transplant position in Columbus, Ohio.About the OpportunityThis 13-week assignment requires 36 hours per week of work with 12 hour shifts, nights. As a travel nurse, you will have the opportunity to gain diverse experiences and build your...
-
MRI Technologist
4 days ago
Columbus, Ohio, United States Planet Healthcare Full timeAre you a skilled MRI technologist looking for a travel opportunity? Planet Healthcare is seeking an experienced professional to fill a 13-week position in Columbus, Ohio.About the RoleThis travel MRI technologist position offers 36 hours of work per week, with 12-hour shifts on nights. The employment type is travel, providing a unique chance to explore new...
-
Columbus, Ohio, United States Planet Healthcare Full timeWe are seeking a dedicated Travel Pathologists' Assistant to join our team at Planet Healthcare. As a global leader in clinical staffing, we pride ourselves on taking a candidate-first approach and delivering vital healthcare talent.About the Role:This is a travel position available in Columbus, Ohio.The ideal candidate will have experience as an Allied...
-
Travel Healthcare Professional RN Oncology
5 days ago
Columbus, Ohio, United States Planet Healthcare Full timePlanet Healthcare is seeking a travel healthcare professional for a 13-week assignment in Columbus, Ohio.About the OpportunitySpecialty: OncologyDiscipline: Registered Nurse (RN)This travel nursing opportunity involves working 36 hours per week on 12-hour night shifts. As a travel healthcare professional, you will be part of a dynamic team dedicated to...
-
Family Advocate and Support Specialist
6 days ago
Columbus, Ohio, United States Nationwide Children's Hospital Full timeAbout UsNationwide Children's Hospital is a leading pediatric healthcare provider dedicated to delivering innovative care and fostering new discoveries. Our mission is to improve the lives of children everywhere, and we're seeking an exceptional Family Advocate and Support Specialist to join our team.Job OverviewWe're looking for a compassionate and skilled...
-
Radiology Technologist
4 days ago
Columbus, Ohio, United States Planet Healthcare Full timeAbout the JobPlanet Healthcare is seeking an experienced Interventional Radiology Technologist for a 13-week travel assignment in Columbus, Ohio.This dynamic healthcare role involves working as part of a skilled team to deliver high-quality patient care and contribute to the success of our esteemed client.Job RequirementsSpecialty: Interventional Radiology...
-
Columbus, Ohio, United States Planet Healthcare Full timePlanet Healthcare is a leading clinical staffing agency that takes a candidate-first approach. Our goal is to create the right opportunity, at the right time, with each healthcare professional.About this JobWe are seeking an experienced MRI Technologist to join our team on a 13-week assignment in Columbus, Ohio. This is a travel position, and you will be...
-
Columbus, Ohio, United States Host Healthcare Full timeJob SummaryWe are seeking a Registered Nurse - CVOR to join our team in Columbus, OH.About Host HealthcareHost Healthcare is an award-winning travel healthcare company that offers unparalleled service and support to its travelers. We pride ourselves on being transparent and passionate about helping nurses like you find the perfect opportunities for their...