Retail Store Director

2 weeks ago


Santa Clara, California, United States Lucid Motors Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Director to lead our Lucid studio in a retail environment. As a key member of our team, you will be responsible for driving the overall performance and marketing efforts of the local or regional market.

Key Responsibilities
  • Business Health: Analyze sales reports, identify business trends, and develop strategies to capitalize on market opportunities.
  • Market Demand Generation: Own and execute compelling marketing plans to generate increased awareness and sales in the local market or region.
  • Customer Experience: Ensure every customer touchpoint creates customer advocacy and manage escalations quickly and effectively.
  • Employee Engagement: Lead and motivate your team, define goals, and implement employee development programs.
Requirements
  • Bachelor's degree or equivalent experience.
  • 8+ years of team sales management experience with a proven track record of meeting or exceeding goals.
  • Automotive experience preferred.
  • Experience making data-driven decisions and holding the studio accountable to KPIs.
  • Proven experience elevating a brand through marketing and event efforts with measurable, quantitative results.
  • Experience leading sales management and driving results through others.
  • Ability to prioritize multiple projects and adhere to business-critical deadlines.
  • Excellent written and verbal communication skills.
  • Effective and proven approach to sales and sales operations.
  • Impeccable attention to details.
  • Acts with urgency and champions excellence in all company objectives.
  • Ability to develop collaborative relationships and work effectively with others.
  • Proficient in Microsoft Office products, CRM tools, and retail business systems.
  • Ability to work evenings and weekends in a retail environment.
  • Valid driver's license with a clean driving history.
  • Ability to obtain appropriate state licensing, where applicable.


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