Inventory Specialist
4 days ago
As a Market Delivery Inventory Specialist at Lowe's, you will play a crucial role in ensuring the efficient management of inventory processes and maintaining positive stakeholder relationships. Your expertise will directly contribute to boosting our supply chain team's efficiency, aligning with our mission to deliver products that customers and communities rely on.
About Us
Lowe's Companies, Inc., a FORTUNE 50 home improvement company, serves approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales exceeding $86 billion, we operate over 1,700 home improvement stores and employ approximately 300,000 associates. We are committed to supporting our communities through programs focused on creating safe, affordable housing and developing skilled trade experts.
Your Impact
In this role, you will be responsible for working on-site, using your communication skills to build strong vendor connections and manage inventory efficiently. You will support internal and external customers, maintain positive relationships with vendors, and handle Return to Manufacturer (RTM) program tasks. Your duties include managing various product categories, monitoring critical reports, resolving claims with our third-party logistics partner, and more. This position requires excellent communication, organizational, and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Communicate with internal and external customers
- Maintain positive relationships with vendors, liquidation, Bulk Distribution Center (BDC), and outlet partners
- Complete Return to Manufacturer (RTM) program tasks, including paperwork, vendor contact, and credit
- Process and dispose of damaged, discontinued, defective, special order, cancelled products
- Generate and monitor reports, including Return to Manufacturer (RTM) worklist and damaged on-hand list
- Collaborate with the third-party logistics partner to address and resolve claims, update Lowe's claims portal
- Process vendor credits for returned items and request vendor return authorizations
- Perform daily inventory reconciliation with Lowe's and third-party logistics
- Produce Warehouse Management System (WMS) inventory reporting and validation
- Conduct inventory cycle counts, audits, adjustments, and reconciliation
- Perform physical tasks, including handling and transporting merchandise, managing inventory, disposing of waste materials, and operating equipment to move appliances
Requirements
- High school diploma or equivalent
- 1 year of directly related experience
Preferred Qualifications
- 1 year of experience with inventory and returns processes
- 6 months of experience communicating with vendors
Work Environment
We offer flexible shift options, Monday-Sunday, including 6AM-3PM, 9AM-6PM, and 12PM-9PM. As an associate, you may be exposed to varying environmental conditions, including extreme temperatures, noise, and physical demands. Powered equipment is used when necessary, with proper training or assistance from a trained coworker. The estimated annual salary for this position is $45,600-$63,900.
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