Bank Agile Product Owner Lead

3 weeks ago

Tampa, Florida, United States USAA Full time
About the Role

We are seeking a highly skilled Agile Product Owner Lead to join our team at USAA. As a key member of our Bank Agile team, you will be responsible for leading the development of experiences on Storefront aligned with Credit Card.

Key Responsibilities
  • Partner with the Bank agile team to develop, translate, and drive the vision and strategy to key stakeholders and Bank agile team members on Bank products to include member satisfaction.
  • Lead the Bank agile team in ensuring understanding of business requirements for effective Bank product solutions.
  • Collaborate with stakeholders from the Bank and IT to determine business needs required for implementing strategic objectives and deliver quality and innovative solutions.
  • Define and clearly communicate acceptance criteria for output based on business requirements and customer needs.
  • Solve unique problems with broad impact on the business; requires an innovative, data-driven approach to decision making.
  • Accountable for setting and delivering against Bank agile team-level OKRs.
  • Act as 'voice of the end-user' and proactively seek customer feedback to learn and better understand their needs and requirements.
  • Own Bank agile team backlog (grooming, prioritization, and refinement).
Requirements
  • Bachelor's degree; OR 4+ years of related experience may be substituted in lieu of degree.
  • 8+ years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
  • Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle.
  • Expert experience in analyzing business requirements, process flows, and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
  • Extensive experience with applicable banking regulatory and compliance policies, including knowledge of applicable laws, rules, and regulations.
What We Offer

USAA offers a competitive salary range of $120,550 - $230,400, comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Our career path planning and continuing education assists employees with their professional goals. We are committed to providing a work environment that is inclusive, diverse, and supportive of our employees' physical, financial, and emotional well-being.

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