Customer Service Representative
23 hours ago
At Planet Fitness Inc., we are seeking a Customer Service Representative to join our team. This role is perfect for individuals who are passionate about fitness and customer service.
About the JobThis position offers an estimated salary of $35,000 - $45,000 per year, depending on location and experience. As a Customer Service Representative, you will be responsible for creating a positive member experience by providing exceptional customer service to members, prospective members, and guests.
Job DescriptionEssential Duties:
- Provide exceptional customer service to members, prospective members, and guests.
- Greet members, prospective members, and guests in a friendly manner.
- Answer phones in a friendly manner and assist callers with various questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members' accounts.
- Respond to members' questions and concerns in a timely and professional manner.
- Assist in maintaining the neatness and cleanliness of the club.
We are looking for individuals with a passion for fitness and customer service. Key qualifications include:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability.
As a valued employee of Planet Fitness Inc., you will enjoy the following benefits:
- Employee Recognition Program.
- Advancement Opportunities.
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