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BDC Sales Consultant

2 months ago

Verona, New Jersey, United States Lithia Driveway Full time

Company:
Lithia Driveway

Position Overview:
Are you currently in retail or customer service and seeking improved work-life balance and earning potential? Lithia Driveway is actively seeking skilled Business Development Center (BDC) Sales Representatives to enhance our sales team's performance. If you possess a talent for sales and a passion for customer service, this opportunity is designed for you.

As a BDC Sales Consultant, your primary responsibilities will include engaging with current and prospective customers through various communication channels, including phone and email.

Ideal candidates will demonstrate professionalism, enthusiasm, and a strong customer-centric approach.

Key responsibilities include:

  • Managing high volumes of inbound and outbound customer calls.
  • Responding to Internet leads via email and phone.
  • Identifying customer needs through effective questioning.
  • Scheduling appointments for the sales team and confirming attendance.
  • Ensuring a positive customer interaction experience.
  • Introducing customers to the sales team.
  • Documenting customer information in the CRM system.

Candidate Profile:
We are looking for individuals who are:

  • Customer-focused, energetic, and self-driven.
  • Experienced in dealership sales or similar customer service roles.
  • Capable of managing a high volume of phone interactions.
  • Persuasive with a strong sales aptitude.
  • Excellent communicators, both verbally and in writing.
  • Proficient with computer systems.
  • Highly organized with a keen attention to detail.

Compensation and Benefits:
We provide a competitive and comprehensive compensation package, including:

  • Medical, Dental, and Vision Insurance.
  • Paid Holidays and Paid Time Off.
  • Short and Long-term Disability Coverage.
  • Company-Paid Life Insurance.
  • 401(k) Retirement Plan with Employer Matching.
  • Employee Stock Purchase Program.
  • Access to the Lithia Learning Center.
  • Discounts on vehicle purchases.
  • Wellness Programs.
  • Opportunities for career advancement.

At Lithia Driveway, we are committed to fostering an inclusive workplace and are proud to be an equal opportunity employer. We conduct thorough background checks and pre-employment drug screenings for all final candidates.