Order Management Specialist

3 weeks ago


Atlanta, Georgia, United States Chicken Salad Chick Full time
About This Role:

We are seeking an Order Management Specialist to join our team at Chicken Salad Chick. As a key member of our customer service department, you will be responsible for providing excellent support to our customers and ensuring seamless order processing.

Key Responsibilities:
  1. Provide first-line support to internal and external customers via phone and email
  2. Act as the primary escalation point for Order Management issues
  3. Enter data into the order entry system to facilitate smooth order processing
  4. Collaborate with retail teams to resolve Order Management issues


Requirements:
  1. 3-5 years of experience in call center environments
  2. Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)
  3. Familiarity with Salesforce.com is a plus but not required


Estimated Salary: $48,000 - $58,000 per year.

Bonus Details: Our bonuses are performance-based and designed to recognize outstanding contributions to our team's success. In addition to a comprehensive benefits package, we also offer opportunities for career growth and professional development.

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