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Sales Floor Associate

2 months ago

Oklahoma City, Oklahoma, United States Kontoor Brands Full time

About Us:

Kontoor Brands, Inc. is the parent organization of renowned labels such as Wrangler, Lee, and Rock & Republic, operating manufacturing facilities in various locations. With over 140 retail outlets worldwide, our diverse workforce of more than 15,000 individuals spans across 65 countries, with our headquarters located in Greensboro, North Carolina.

Position Overview:

The Sales Associate plays a crucial role in enhancing the store's daily operations, fostering customer interactions, and maintaining merchandising standards. This role is ideal for individuals who excel in creating a friendly and inviting shopping atmosphere, ensuring customers feel valued and engaged. Sales Associates are encouraged to prioritize customer satisfaction and are passionate about promoting brand loyalty.

Core Responsibilities:

Customer Engagement:

  • Demonstrates a strong affinity for the brand by representing it positively while on duty.
  • Welcomes every customer warmly.
  • Actively interacts with customers on the sales floor, utilizing open-ended questions to understand their needs.
  • Provides assistance in fitting rooms to enhance the shopping experience.
  • Recommends products tailored to customers' preferences.

Operational Excellence:

  • Adheres to all company policies and procedures diligently.
  • Responds promptly to any incidents involving customers or associates, reporting them to management without delay.

Visual Presentation:

  • Complies with visual merchandising guidelines to ensure the store's aesthetic appeal.

Store Environment:

  • Respects and values the diverse backgrounds and experiences of all individuals.
  • Encourages a culture of creativity and collaboration by sharing insights and best practices.
  • Actively seeks sustainable practices that positively impact the environment.
  • Embraces a culture of enthusiasm and adaptability, responding positively to management directives.

Qualifications:

  • Strong communication abilities.
  • Maintains a positive demeanor focused on customer satisfaction.
  • Prior experience in retail or customer service is advantageous but not mandatory.
  • Collaborative team player with a drive to exceed sales targets.
  • Comfortable initiating conversations with customers.
  • Capable of delivering exceptional customer service in a retail setting.
  • Willingness to work a flexible schedule, including weekends and holidays.

Physical Requirements:

  • Ability to operate various office equipment and technology.
  • Minimal travel may be required.
  • Must be able to stand for extended periods during scheduled shifts.
  • Regularly lift and maneuver up to 25 lbs, with occasional lifting of up to 50 lbs.
  • Engage in activities such as bending, reaching, and climbing to assist customers and organize merchandise.

Compensation and Benefits:

  • Competitive hourly wage ranging from $11.00 to $15.00.
  • 401(k) plan with company matching contributions.
  • Access to an employee assistance program.
  • Employee discounts on products.
  • Flexible scheduling options.

Why Choose Kontoor Brands?

We provide a comprehensive benefits package designed to support your lifestyle and well-being. Our commitment to employee health and security enables our team members to perform at their best. Kontoor Brands offers a range of resources to enhance your physical, emotional, social, and financial wellness, along with perks such as discounts on our apparel.

Diversity and Inclusion Commitment:

At Kontoor, we believe that diversity and inclusion are essential to fostering a culture that empowers our workforce. We are dedicated to building high-performing teams that celebrate individual uniqueness while leveraging collaborative strengths.