Senior Business Analyst

2 hours ago


Tulsa, Oklahoma, United States Verizon Full time
About the Role

We are seeking a highly skilled Senior Analyst to join our team at Verizon. As a Senior Analyst, you will play a critical role in ensuring the accuracy and timeliness of our billing processes.

Key Responsibilities
  • Perform audits and drive solutions to meaningful problems impacting our billing revenue stream.
  • Ensure timely and accurate billing, making it easier for our customers to do business with us.
  • Collaborate with cross-functional teams to resolve customer inquiries and issues.
  • Develop and maintain working relationships with our Indirect Agents and lead project initiatives to bring process efficiencies to our group.
  • Monitor and manage projects related to invoicing, equipment returns, and collections within our billing system.
Requirements
  • Bachelor's degree or four or more years of work experience.
  • Three or more years of relevant work experience.
  • Experience with Microsoft Office (Excel, Word, Access, Outlook).
  • Experience in managing projects.
  • Experience in the wireless communications industry with a knowledge of billing systems, wireless equipment products, and services.
What We Offer

We offer a dynamic and collaborative work environment, competitive compensation and benefits, and opportunities for professional growth and development.

At Verizon, we are committed to diversity and inclusion, and we strive to create a workplace where everyone feels valued, connected, and empowered to reach their potential.


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