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Retail Sales Representative

2 months ago


Waco, Texas, United States Rack Room Shoes Full time
Position Overview
As a key member of our retail team, you will embody the company's service standards with every customer interaction. Your primary responsibility will be to achieve sales targets and fulfill operational goals as set by store management, while adhering to company policies and procedures.

Key Responsibilities
- Deliver an exceptional shopping experience by being knowledgeable and positive.
- Actively promote the company's rewards program and other business initiatives.
- Stay informed about current sales promotions and maintain an appealing merchandise presentation.
- Ensure that stock is organized and visually appealing throughout the store.
- Uphold cleanliness and organization in all areas of the retail space.
- Develop and maintain a thorough understanding of product knowledge and fitting techniques.
- Be vigilant regarding Loss Prevention concerns related to customers and staff.
- Participate in physical inventory counts and assist with shipping and receiving tasks as needed.

Cash Handling Duties
- Process all sales transactions accurately through the POS system, ensuring compliance with established policies.
- Verify that all footwear is matched correctly during the checkout process.

Essential Qualifications
- Strong interpersonal skills to effectively engage with customers and colleagues.
- Basic communication skills, both verbal and non-verbal, along with organizational and mathematical abilities.
- Previous experience in retail sales, particularly in specialty or footwear sectors.
- Familiarity with company policies and procedures.
- Understanding of visual merchandising principles and store presentation standards.

Company Overview
Rack Room Shoes is dedicated to providing a wide selection of quality footwear for men, women, and children. Our assortment includes both nationally recognized brands and exclusive private labels, ensuring our customers enjoy great styles and exceptional value. We are committed to fostering an inclusive workplace that offers equal employment opportunities to all individuals, regardless of their background.