Beauty Lead Advisor
2 weeks ago
About the Role
As a Beauty Lead Advisor at Kohl's, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl's standards and ensure an excellent overall client experience.
Key Responsibilities
- Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products.
- Develop and expand knowledge of the beauty industry.
- Provide credibility to the client through knowledge of products and beauty trends.
- Inspire clients through demonstrating products and application of products.
- Understand and execute the sales plans to support and meet goals.
- Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards.
- Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience.
- Actively engage and complete all required training to expand knowledge.
- Support omni-processing within the department.
- Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes.
Shared Responsibilities
- Act with integrity and honesty and foster teamwork in an engaged and inclusive culture.
- Exercise good judgment and discernment when making decisions; take appropriate partners as needed.
- Support and execute safety and shortage reduction programs following company guidelines.
- Accomplish multiple tasks within established timeframes.
- Follow company policies, procedures, standards and guidelines.
- Maintain adherence to company safety policies for the safety of all associates and customers.
- Receive, understand and proactively respond to direction from leaders and other company personnel.
- Other responsibilities as assigned.
Requirements
- Authentic passion for beauty.
- Client-facing retail or service industry experience.
- Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
- Availability to work days, nights, weekends and holidays.
Benefits
Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
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