Retail Team Lead

2 months ago


Northridge, California, United States Estee Lauder Companies Full time

Job Summary:

We are seeking a highly motivated and experienced Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store. As a Key Holder, you will play a critical role in leading by example, modeling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales and customer service targets.

Key Responsibilities:

  • Lead by example, demonstrating outstanding coaching and mentoring skills to inspire and motivate the sales team.
  • Use your flair for retail and cash handling experience to perform essential start and end of day cash reconciliation.
  • Assist with opening and closing the store on a rotational basis, ensuring a seamless customer experience.
  • Contribute to the development of a positive and inclusive store culture, valuing diversity of thought and people.

Requirements:

  • Previous retail experience, preferably in a supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.

About Us:

Estee Lauder Companies is a leader in the prestige beauty industry, committed to providing progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package. We value diversity, equity, and inclusion, and are an equal opportunity employer.


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