Residential Operations Manager

2 days ago


Oshkosh, Wisconsin, United States Vista Care Full time
Job Overview

Vista Care, a leading provider of specialized services and support, seeks a skilled Residential Shift Supervisor to oversee the day-to-day operations of our residential locations.

Key Responsibilities
  • Provide operational oversight and supervision for assigned residential locations during scheduled shifts.
  • Maintain adherence to company policies and procedures.
  • Develop and maintain effective communication relationships with staff members.
  • Review DSP attendance and track medications errors in partnership with the quality team.
  • Ensure adherence to driving policy and procedures.
  • Provide corrective action, coaching, and mentorship to staff as needed.
  • Collaborate with the scheduling team on staffing plans and needs.
  • Ensure staff adherence to Individual Support Plans (ISPs) and Behavioral Support Plans (BSPs).
  • Provide crisis behavioral intervention and debriefing support to DSP's following a crisis.
Requirements
  • Must be at least 18 years of age.
  • One year + experience as a caregiver or direct support professional preferred.
  • Previous experience in residential services, support with individuals with disabilities, customer service, and/or human services fields preferred.
  • Ability to supervise and manage others while ensuring the best possible care and support is provided to individuals.
  • Maintains a high degree of professionalism, including maintaining professional boundaries and adherence to confidentiality.
  • Must have a valid driver's license.
  • Successful completion of a caregiver background check required.
  • High School Diploma, GED, or equivalent required.
  • CPR certification preferred.
Benefits
  • $20.57 per hour average starting pay rate.
  • 4 day work week to fit your lifestyle.
  • Paid training.
  • Insurance (medical, vision, dental, health, HSA, life).
  • 401k & matching.
  • Retirement plan.
  • Paid time off.
  • Daily pay program available.
Work Environment

Vista Care provides a supportive work environment that fosters growth and development.



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