Residential Rehabilitation Program Manager

3 weeks ago


Reisterstown, Maryland, United States Prologue Inc Full time
Job Summary:

The Residential Rehabilitation Program Manager is responsible for overseeing the day-to-day operations of the Residential Rehabilitation Program. This includes supervising staff, coordinating program coverage, and ensuring the provision of high-quality services to residents.

Key Responsibilities:

Supervise assigned staff to ensure they are meeting program expectations and providing excellent care to residents.

Oversee program operations, including coordinating the weekly staff schedule and providing program coverage in the absence of staff.

Coordinate admissions and discharges to and from the program, ensuring a smooth transition for residents.

Track outcome data to measure program effectiveness and identify areas for improvement.

Conduct housing inspections to ensure the safety and well-being of residents.

Make purchases for the residences, ensuring that all necessary supplies and equipment are available.

Work with Human Resources to provide New Hire Orientation and ensure that all staff are properly trained.

Conduct staff training, including billing, documentation in the Electronic Health Record (EHR), and medication management in the Electronic Medication Administration Record (eMAR).

Complete and maintain program documentation for residents and staff as required.

Provide rotating on-call coverage for the Residential Rehabilitation Program, ensuring that residents receive 24/7 support.

Participate in supervision meetings with the Director and employees, attend Service Team Meetings (as needed), RRP staff meetings, and Utilization Review Committee (URC) meetings.

Provide direct care services for residents, including medication management, crisis management, skill building, and additional interventions as needed.

Respond to critical situations and document incidents following program protocols.

Provide administrative reviews of incident reports as needed.

Utilize the Electronic Health Record to record services, progress notes, and notification approval for billing.

Utilize the Electronic Health Record to document, manage, and finalize services and billing.

Generate productivity reports to discuss during staff supervision.

Utilize the Time and Attendance System to track, confirm, and verify staff attendance and process leave requests.

Utilize Relias Learning to complete training and track employee progress through the annual training schedule.

Perform other duties as requested by the supervisor.

Requirements:

A Bachelor's degree with at least three (3) years of experience in mental health/psychiatric rehabilitation or a related field is required. A valid driver's license with no more than two points is necessary. Possess the ability to respect individual choice in the recovery process and understand the abilities and needs of individuals. Also, this position requires strong verbal and written communication skills, supervisory and leadership skills, and the ability to promote teamwork.

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