Medical Records Specialist II

3 days ago

Olive Branch, United States CIOX Health Full time
Job Summary

This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.

Key Responsibilities:
  • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
  • Maintain confidentiality and security with all privileged information.
  • Maintain working knowledge of Company and facility software.
  • Adhere to the Company's and Customer facilities Code of Conduct and policies.
  • Inform manager of work, site difficulties, and/or fluctuating volumes.
  • Assist with additional work duties or responsibilities as evident or required.
  • Consistent application of medical privacy regulations to guard against unauthorized disclosure.
  • Responsible for managing patient health records.
  • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
  • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
  • Ensures medical records are assembled in standard order and are accurate and complete.
  • Creates digital images of paperwork to be stored in the electronic medical record.
  • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
  • Answering of inbound/outbound calls.
  • May assist with patient walk-ins.
  • May assist with administrative duties such as handling faxes, opening mail, and data entry.
  • May schedules pick-ups.
  • Assist with training associates in the HIS I position.
  • Generates reports for manager or facility as directed.
  • Must exceed level 1 productivity expectations as outlined at specific site.
  • Participates in project teams and committees to advance operational strategies and initiatives as needed.
  • Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
Requirements:
  • High School Diploma or GED.
  • Must be 18 years of age or older.
  • Ability to commute between locations as needed.
  • Able to work overtime during peak seasons when required.
  • 1-year Health Information related experience.
  • Meets and/or exceeds Company's Productivity Standards.
  • Basic computer proficiency.
  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
  • Professional verbal and written communication skills in the English language.
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Strong data entry skills.
  • Must be able to work with minimum supervision responding to changing priorities and role needs.
  • Ability to organize and manage multiple tasks.
  • Able to respond to requests in a fast-paced environment.

CIOX Health is an Equal Opportunity Employer -- minorities/females/veteran/other individuals with disabilities/Sexual orientation/gender identity.

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