Clinical Technician
1 month ago
We are seeking a highly skilled and detail-oriented Clinical Technician to join our team at Midwest Vision Partners. As a Clinical Technician, you will play a vital role in providing exceptional patient care and supporting our ophthalmologists and optometrists in delivering world-class eye care services.
Key Responsibilities- Interact with patients to gather information and enter it into our electronic medical records system.
- Proactively engage patients in communicating what to expect with the visit and continue to communicate delays or any other changes with the patient.
- Initiate and perform documentation of the patient's chief complaint, present illness, and capture past medical history.
- Accurately record all information in the EMR system according to established standards and physician requirements.
- Conduct tests and measures eye muscle function, pupil size, and reactivity.
- Apply drops to anesthetize, dilate, or medicate eyes.
- Assist with minor surgery procedures, intraocular injections, and laser treatments in an exam room or treatment room, including preparing patients for sterile procedures.
- Educate patients regarding the administration of medications and pre and post-operative instructions, as directed by physicians.
- Readily scribe for physicians.
- Secure patient information and maintain patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
- Utilize effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients.
- Demonstrate basic knowledge of eye anatomy, disease, symptoms, and ocular medications.
- Stay current with the latest technologies and medications and be able to answer general patient questions.
- Assist team members and complete other special projects as requested.
- High school diploma or GED equivalent.
- Valid driver's license and ability to drive a motor vehicle.
- Ability to stand or sit for extended periods of time and lift up to 50lbs.
- Electronic Medical Records (EMR) experience.
- Knowledge of medical terminology.
- Entry-level position with 0-3 years of experience.
- Competitive wages.
- Robust benefit package including medical, dental, life, and disability (short- and long-term) insurance.
- Generous paid time off (PTO) program.
- Seven (7) company-paid holidays.
- 401(k) retirement plan with company match.
- Uniform reimbursement.
- An organization focused on People, Passion, Purpose, and Progress.
- Inspirational culture.
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