IHOP Restaurant Operations Manager
2 weeks ago
IHOP Management Experience: With a salary of $60,000 - $80,000 per year, we offer our General Managers a competitive compensation package. Our salary structure is highly competitive and based on experience, potential, and performance.
Bonuses: Once training is complete, managers will be eligible to earn bonuses based on their restaurants' monthly profitability.
Paid Vacation: One week of paid vacation is earned after every six months of employment.
Medical and Dental Insurance: Our insurance program provides optional care packages designed to suit the needs of our managers and their dependents.
Work/Life Balance: Five-day work-week focusing on quality of life outside the restaurant while meeting the needs of the business.
Position Overview
*Manage all areas to achieve positive and consistent sales growth while meeting or exceeding company goals in all profit and loss categories.
*Manage entire restaurant operations, including daily decision making, consistent staff support, positive and consistent guest interaction, proper scheduling and planning, while maintaining high levels of cleanliness and sanitation.
*Interview, hire, and train the highest quality hourly candidates.
*Conduct and facilitate orientation and training for all new hourly employees.
*Provide employees with consistent and appropriate feedback to facilitate their development and enhance the overall operation.
*Prepare reports at end of shift, which may include Daily Sales Reports, Daily Cash Interims, Daily Labor Controls, and other such processes that ensures control of all company assets.
*Ensure a safe working and guest environment to reduce the risk of injury and accidents.
*Ensure that proper company security procedures are in place to protect employees, guests and company assets, including security of storeroom, freezer and office.
Requirements
*Minimum of 2-5 years' restaurant management experience.
*Ability to direct and coordinate the organizations' goals and objectives.
*Hands on leadership style.
*Ability to build, coach, and develop a team.
*Excellent interpersonal communication skills.
*Exceptional customer service and problem solving skills.
*Detail oriented with focus on quality.
*Be willing to work nights, weekends, and holidays based on business needs.
*Perform all duties as required.
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