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Account Administrator

2 months ago

Allentown, Pennsylvania, United States Supply Technologies Full time
Job Title: Account Administrator

We are seeking a highly skilled Account Administrator to join our team at Supply Technologies. As an Account Administrator, you will be responsible for providing exceptional customer service, processing customer orders, and maintaining accurate records.

Key Responsibilities:
  • Process customer orders and credit memos in a timely and accurate manner
  • Provide technical information to customers and respond to their inquiries
  • Maintain customer delivery schedules and expedite orders as needed
  • Assist the Purchasing department with vendor deliveries and coordinate with the Quality department
  • Identify customer requirements and provide recommendations to the Purchasing and Quality departments
  • Provide proof of delivery to customers as required
  • Monitor major customer on-time delivery performance and maintain customer drawing files
Requirements:
  • Fastener industry experience required
  • MS Office proficiency
  • Excellent organizational skills and multitasking abilities
  • Proven work experience as a Sales Administrator, Sales Support Agent, or similar role in a sales environment
  • Proficient in CRM software and Microsoft Office Suite (Word, Excel, Outlook)
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Attention to detail and problem-solving skills
  • High school diploma or equivalent required; associate or bachelor's degree in business administration or related field is a plus
What We Offer:
  • Medical insurance
  • Health saving account
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Pension Plan
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Employee Assistance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.