Patient Access Representative

1 week ago


Ellenville, New York, United States University of Rochester Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Access Representative to join our team at the University of Rochester Medical Center. As a key member of our Ambulatory Access team, you will play a vital role in ensuring the smooth and efficient flow of patients and visitors through our facilities.

Key Responsibilities
  • Provide exceptional customer service to patients, visitors, and staff, ensuring a positive and welcoming experience for all.
  • Utilize critical thinking skills to resolve problems and handle complaints in a professional and empathetic manner.
  • Serve as a liaison between patients, visitors, and hospital staff, providing accurate information and assistance as needed.
  • Manage hospital access for visitors, vendors, and outpatients, ensuring compliance with hospital policies and procedures.
  • Screen individuals for COVID-19 symptoms and maintain accurate records of visitation exceptions.
  • Provide transportation assistance for outpatients and families, utilizing courtesy carts, wheelchairs, and walking escorts as needed.
  • Collaborate with Ambassadors in all locations to ensure up-to-date information is relayed and provide support to new staff members during training activities.
Requirements
  • High School Diploma required; 2-3 years of customer service experience or equivalent combination of education and experience preferred.
  • Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present.
  • Must be able to handle highly stressful and emotional situations professionally and respectfully.
  • Multi-lingual abilities preferred; valid driver's license preferred.
Why Join Our Team?

The University of Rochester is committed to fostering a culture of equity, diversity, and inclusion, and we are seeking individuals who share our values. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities.



  • Ellenville, New York, United States Liberty Resources Full time

    About UsLiberty Resources is a dynamic human services agency and a great place to work. Working for Liberty Resources means you'll have access to great career opportunities, benefits, and a supportive environment. Our rapid growth is providing exciting opportunities in all areas of our organization.Job SummaryThe Patient Access Representative performs a...


  • Ellenville, New York, United States University of Rochester Full time

    Job SummaryWe are seeking a highly skilled and experienced Outpatient Access Representative III to join our team at the University of Rochester. This role will be responsible for coordinating activities of Outpatient Access Specialists, acting as a resource to staff, and monitoring and assuring that all functions are completed in an accurate, efficient, and...


  • Ellenville, New York, United States Ellenville Regional Hospital Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Representative to join our team at Ellenville Regional Hospital. As a Patient Representative, you will be responsible for performing patient registration and customer service functions, including collecting patient information and entering it into our electronic health records...


  • Ellenville, New York, United States Ellenville Regional Hospital Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Ellenville Regional Hospital. As a Patient Service Representative, you will be responsible for performing patient registration and customer service functions, including collecting patient information, entering patient information into the...


  • Ellenville, New York, United States Ellenville Regional Hospital Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Ellenville Regional Hospital. As a Patient Service Representative, you will be responsible for performing patient registration and customer service functions, including collecting patient information and entering it into our electronic health...


  • Ellenville, New York, United States Ellenville Regional Hospital Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Ellenville Regional Hospital. As a Patient Service Representative, you will be responsible for registering patients, collecting demographic information, and ensuring accurate and efficient processing of patient records.Key...


  • Ellenville, New York, United States Optum Full time

    Opportunities with OptumAt Optum, we're dedicated to helping people live healthier lives and making the health system work better for everyone. We're seeking a Patient Services Representative to join our team in the Tri-State region.Key ResponsibilitiesProvide exceptional customer service to patients and familiesRegister patients, verify insurance...

  • Access Associate

    3 weeks ago


    Ellenville, New York, United States Rochester Regional Health Full time

    {"title": "Access Associate", "content": "About the RoleWe are seeking a highly skilled and customer-focused Access Associate to join our team at Rochester Regional Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesManage incoming calls and provide...


  • Ellenville, New York, United States Access Healthcare Full time

    Job Title: Travel Nurse RN TelemetryAccess Healthcare is seeking a skilled travel nurse RN Telemetry to join our team in Rochester, New York.Job Summary:We are looking for a dedicated and compassionate travel nurse RN Telemetry to provide high-quality patient care in a dynamic and fast-paced environment.Responsibilities:Provide direct patient care to...


  • Ellenville, New York, United States Access Healthcare Full time

    Job OpportunityAccess Healthcare is seeking a skilled Cath Lab Technologist for a travel assignment in Rochester, New York.Key ResponsibilitiesSpecialize in Cath Lab proceduresWork as an Allied Health ProfessionalProvide high-quality patient careCollaborate with healthcare teamsAccess Healthcare offers a competitive pay package and a comprehensive benefits...


  • Ellenville, New York, United States Access Healthcare Full time

    Job OpportunityAccess Healthcare is seeking a skilled Cath Lab Technologist for a travel assignment in Rochester, New York.Key ResponsibilitiesSpecialize in Cath Lab proceduresWork as an Allied Health ProfessionalProvide high-quality patient careCollaborate with healthcare teamsAccess Healthcare offers a competitive pay package and a comprehensive benefits...


  • Ellenville, New York, United States Access Healthcare Full time

    Job OpportunityAccess Healthcare is seeking a skilled Cath Lab Technologist for a travel assignment in Rochester, New York.Key ResponsibilitiesSpecialize in cardiovascular imaging and diagnosticsCollaborate with healthcare professionals to ensure high-quality patient careOperate and maintain complex medical equipmentDevelop and implement effective imaging...

  • Travel Nurse RN ED

    4 weeks ago


    Ellenville, New York, United States Access Healthcare Full time

    Job Opportunity: Emergency Department Travel Nurse RNAccess Healthcare is seeking a skilled Emergency Department Travel Nurse RN to join our team. As a travel nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and collaborating with a multidisciplinary team.Job Details:Specialty:...

  • Travel Nurse RN ED

    3 weeks ago


    Ellenville, New York, United States Access Healthcare Full time

    Job Title: Travel Nurse RN EDAccess Healthcare is seeking a skilled travel nurse to fill a position in our Emergency Department. As a travel nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and collaborating with a team of experienced healthcare professionals.Job Details:Specialty:...

  • Travel Nurse RN ED

    2 weeks ago


    Ellenville, New York, United States Access Healthcare Full time

    Travel Nursing Opportunity in EDAccess Healthcare is seeking a skilled travel nurse to join our team in the Emergency Department. As a travel nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and collaborating with a talented team of healthcare professionals.Job RequirementsSpecialty: ED...

  • Travel Nurse RN ED

    4 weeks ago


    Ellenville, New York, United States Access Healthcare Full time

    Job Opportunity: Emergency Department Travel Nurse RNAccess Healthcare is seeking a skilled Emergency Department Travel Nurse RN to join our team. As a travel nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and collaborating with a multidisciplinary team.Job Details:Specialty:...

  • Travel Nurse RN ED

    4 weeks ago


    Ellenville, New York, United States Access Healthcare Full time

    Job Opportunity: Emergency Department Travel Nurse RNAccess Healthcare is seeking a skilled Emergency Department Travel Nurse RN to join our team. As a travel nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and collaborating with a multidisciplinary team.Job Details:Specialty:...


  • Ellenville, New York, United States Stats Access, Inc. Full time

    Job DetailsJob Title: Travel Nurse RN - Progressive Care UnitJob Type: Travel NursingShift: 12 hours, nightsHours per Week: 36 hoursEmployment Type: TravelAbout the JobStats Access, Inc. is seeking a skilled travel nurse to join our team in a Progressive Care Unit setting. As a travel nurse, you will have the opportunity to work in a dynamic and challenging...


  • Ellenville, New York, United States RNnetwork Full time

    Job Title: RN Vascular Access Travel NurseRNnetwork is seeking a skilled travel nurse RN Vascular Access to join our team in Rochester, NY.Job Summary:We are looking for a dedicated and compassionate RN Vascular Access nurse to provide high-quality patient care in a fast-paced hospital setting. As a travel nurse with RNnetwork, you will have the opportunity...


  • Ellenville, New York, United States Stats Access, Inc. Full time

    Job DetailsStats Access, Inc. is seeking a skilled travel nurse RN for a Med Surg / Telemetry position in Rochester, New York.Key ResponsibilitiesProvide high-quality patient care in a Med Surg / Telemetry settingCollaborate with healthcare teams to ensure seamless patient careFloat as needed to support ICU or ER teams, caring for M/S level patients or...